SP

Shell P. 8 months ago • From Google

Rating

Bad

Reception struggled to locate urgent medication discharge

I have been trying to get assistance for three days. The email service that was offered provided only standard responses and I was unable to locate an urgent medication discharge document. The paperwork appeared to be delayed in processing after I made a direct call to the hospital, and it took another call from reception the following day to progress matters further. A district nurse attempted to assist as she had access to information from the same system as the hospital, but I was subsequently informed that orders need to be placed several days in advance. This seems problematic, particularly given that incorrect medication was initially prescribed, which I fortunately identified before taking it.

Other reviews for Sacriston Medical Centre