Cedar Medical Practice
Katie H. one year ago • From Google
Excellent
Reception team friendly and genuinely helpful
I have been attending this practice for approximately a year and I am extremely satisfied with my experience. Every encounter I have had, whether with the front desk staff, clinical nurses, or doctors, has been remarkably positive. The front desk team are consistently pleasant and supportive when speaking on the phone and make genuine efforts to assist patients. They greet you warmly when you visit in person. The clinical nurses I have consulted with have been excellent. They demonstrate genuine compassion and attentiveness, and appointments never feel hurried. They provide thorough and considerate care. The doctors have shown the same level of professionalism and attentiveness. They have been responsive to my concerns, have listened carefully, and I have never experienced feeling rushed during consultations. There are occasional instances where appointment schedules run slightly behind schedule, though in my experience this has not exceeded 10-15 minutes. I do not view this as a concern, as I believe it reflects the quality of care being delivered and the commitment to giving patients adequate time and attention. This is an excellent practice that I would gladly recommend to others.
Relocated to this practice in the autumn after encountering dismissive and unsatisfactory care elsewhere, and I have found my consultations to be worthwhile and my concerns genuinely heard and taken..
Cedar Medical Practice
Louise F.
I found the appointment quite disappointing. The clinician appeared disengaged and seemed to rely heavily on online searches rather than providing direct assessment. My additional health concerns..
Cedar Medical Practice
Pete T.
Difficulty securing preferred appointment times It may be worth requesting an afternoon slot if you are hoping to be seen in the morning, as morning availability appears limited when requested..
Cedar Medical Practice
Tim M.
Outstanding medical practice with a highly professional and welcoming team.
Cedar Medical Practice
Dean S.
An absolutely wonderful experience, I was able to register and receive an appointment on the same day! The entire team demonstrated exceptional courtesy, professionalism and genuine warmth..
Cedar Medical Practice
L L.
Five stars just for how wonderfully pleasant the front desk staff are! What a refreshing change compared to my previous healthcare provider.
Cedar Medical Practice
Lee B.
I found the reception staff's approach to handling phone calls and appointment bookings disappointing. It seemed as though they were overstepping their role and taking on responsibilities that fell..
Cedar Medical Practice
Nathan B.
Attempted to reach the practice on multiple occasions without receiving a response.
Cedar Medical Practice
Lee G.
The reception staff were unhelpful and difficult to interact with. Appointment availability was consistently poor, making it challenging to secure a suitable time to be seen.
Cedar Medical Practice
Dawn B.
Excellent experience at this practice. The service was swift, professional, and courteous, with the patient always treated as a priority. I would readily recommend this practice to others.
Cedar Medical Practice
Sue G.
I've been a patient at this practice since it first opened and was also a patient before that under the previous ownership. I have consistently found the clinical and reception staff to be..
Cedar Medical Practice
Inspiration [.
I would not recommend this practice. The service has been quite poor. I have been unable to secure an appointment for nearly two months. I attempt to book regularly, but calls often go unanswered..
Cedar Medical Practice
Sydney R.
An outstanding medical practice. All members of the clinical and administrative team are excellent and very helpful. I only wish we had registered with them years ago.
Cedar Medical Practice
Stephen B.
The entire team, spanning from the front desk through to clinical staff, demonstrated exceptional professionalism and care. Their attentive approach to patient wellbeing was so positive that I..
Cedar Medical Practice
Jonathan R.
This practice appears to be experiencing some difficulties. During a recent visit, I received conflicting information about prescription procedures from different staff members. I was given one set..
Cedar Medical Practice
Anne W.
I switched to this practice after having a frustrating experience elsewhere, and the difference has been remarkable. Every team member here has demonstrated exceptional efficiency, compassion,..
Cedar Medical Practice
GEOFFREY N.
I have been waiting for six weeks to receive results from two separate blood tests, but have not heard anything back. I received one missed call, and while I have received other calls from what..
Cedar Medical Practice
barbara c.
Consistently received excellent care during my visit.
Cedar Medical Practice
Oluwaseun A.
A practice that responds promptly to patient needs.
Cedar Medical Practice
Amanda S.
The entire team, including those at the front desk, are outstanding. They have provided care for both myself and my spouse over the past year and a half. They are attentive, communicative, and take..
Cedar Medical Practice
Karolina C.