The Wells Medical Practice

Excellent initial experience at the Practice. The reception team were very accommodating and managed to schedule an appointment for my daughter promptly within several days. When I arrived at an..

I believe this practice is exceptional. The recent appointment booking system works really well and the front desk staff have consistently been courteous and supportive. I find some of the other..

The reception team has consistently proven to be supportive and accommodating, making it straightforward to arrange appointments for my young children when required. The clinicians I have consulted..

The clinical and reception staff are all excellent. However, securing an appointment can be challenging, with extended periods on hold that occasionally disconnect, requiring you to ring again from..

The reception team were consistently helpful and friendly. I had an appointment with a healthcare professional who was lovely and approachable. Waiting times were reasonable, and the staff member..

This is an excellent practice where the clinical and administrative staff are genuinely supportive and helpful.

The nursing staff member who took my blood samples was absolutely wonderful!! Very welcoming and kind natured professional. I experience frequent fainting episodes as veins can only be located in..

The new appointment system feels unnecessarily complicated, with extensive forms that don't seem relevant to what you're trying to do. After struggling through the process, I was informed that..

The new management has provided a disappointing service experience. I am not satisfied with the current standard of care. There is considerable room for improvement in how the practice operates.

I recently became a patient at this medical centre and I must commend how efficient, professional, supportive, and friendly the entire team is. The service has been excellent and I would highly..

Extremely frustrating. It appears to be very difficult to reach the practice by telephone. This situation has deteriorated significantly in recent times. If the intention is to discourage patients..

The entire team provided a warm and comprehensive approach to care.

The practice has moved to a new appointment system and the experience has been disappointing. The booking process involves completing an extensive form with questions that seem redundant or unclear,..

The appointment booking process is frustrating. When you finally get through, there are typically no available slots, and you're advised to call back at a later time. Attempting to book at the..

The practice operates at a high capacity, which can occasionally make it challenging to reach them. However, we have great appreciation for the clinical staff. They are consistently approachable and..

Extremely disappointing experience. I felt prevented from obtaining the healthcare services that I believed I was entitled to access.

Following the integration of the two practices, there has been a noticeable enhancement in the quality of services provided. The ability to request repeat medications through the online platform is..

The team demonstrated a welcoming approach and provided helpful information throughout my visit.

Unable to reach the practice by phone currently. Securing appointment slots has become increasingly difficult. The situation deteriorated following recent management changes. I had been a patient at..

They have consistently been very kind and responsive, particularly since recent system changes. The staff members are lovely and wonderful. I would encourage others to be kind and patient with them,..