Beacon Surgery

The appointment booking process was frustrating. After waiting on the phone for an extended period, I was informed that no appointments remained available and was advised to contact the practice..

Excellent GP practice. I've consistently received outstanding care. Common ailments such as minor infections are effectively managed by the clinical practitioners (who have been excellent) and..

The clinical team at this practice has been incredibly kind and compassionate, providing valuable support during a challenging period for my family. The administrative staff handling telephone..

Convenient location with prompt appointment scheduling and timely consultations.

A wonderful medical practice. The entire team demonstrates friendliness and kindness, and the surgery operates with impressive efficiency. We feel fortunate to have access to such a capable local..

Outstanding medical facility. The team consistently demonstrates helpfulness.

I would like to express my gratitude to everyone at the practice for their professionalism, compassion and consistent dedication to patient care, particularly throughout the challenging period of..

Had to wait considerably longer than expected for my appointment. Did not receive an apology for the delay. Would not recommend this practice.

The clinician at my practice is simply the best! They are such a kind and caring person on top of being a fantastic healthcare professional!

It would be appreciated if patients who have scheduled early morning appointments, particularly those who book these slots due to time constraints, could be seen at their scheduled time. I have..

A family member recently passed away, and I contacted the practice to request an email address for sending important correspondence. The reception staff declined to provide this and suggested I send..

We've been given misinformation and lied to. The practice has failed to show any interest in the on-going care of my elderly mother. We've had to chase them and remind them to deliver services that..

The receptionist's approach was unhelpful and dismissive throughout my visit. I asked for a copy of a referral letter to share with another healthcare provider and was instructed to call the..

I'm very satisfied with the kindness and friendliness demonstrated by all staff members. Throughout my time at this practice, I've encountered multiple healthcare professionals who have consistently..

The team at this practice has consistently demonstrated kindness and compassion throughout my time as a patient. They have provided meaningful support during particularly challenging periods in my..

Excellent medical practice that provides timely availability for appointments when required, consistently demonstrates courtesy, and delivers high-quality care throughout.

The two stars reflect my experience with one particular clinician who I found to be genuinely excellent. However, I've encountered significant difficulties accessing appointments. After spending..

Relocated to the area in August and am at last feeling heard and valued. 10/10 genuinely capable medical practice. Excellent.

My elderly mother, who manages a chronic joint condition and provides full-time care for my father who has cognitive decline, is also a long-standing patient at this surgery. When she called to..

Extremely pleasant staff and excellent care provided.