LA

Lucy A. 3 months ago • From Google

Rating

Excellent

Reception team listens and finds solutions

I have been attending this general practice for my entire life. I have consistently been able to access appointments with clinical staff whenever required. On the occasions when issues have arisen, the reception and administrative team have been responsive and worked to resolve matters promptly. Over recent years, I have sought support for my child and have received the appropriate care and assistance we required from a clinician at the practice. I felt heard and my concerns were understood. This included written documentation to support my child's needs. The clinician demonstrated genuine care for our family's wellbeing and I remain very grateful for this support.

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