The Surgery @ Aylestone

Extremely disappointing experience with the service received for my child. I have been waiting for a callback for an extended period, and on multiple occasions was informed that an appointment would..

I came in ahead of my scheduled time and was pleasantly surprised to be called through before my appointment slot. The team consistently demonstrates a warm and approachable manner, and they are..

I attended my first appointment at the surgery today and had a really positive experience. The clinician I saw was genuinely lovely and made me feel heard throughout the consultation. They took time..

This surgery has been extremely disappointing. A family member contacted the practice requesting an appointment and was informed that someone would return the call within 72 hours. After this period..

Excellent group of knowledgeable professionals. Consistently courteous and conducted themselves in a highly professional manner.

I came in for a blood test and the appointment went smoothly without any issues.

I would like to say what an absolute first-class surgery. The clinical staff member is a total credit to the practice and most welcoming. The receptionist is lovely and so helpful. Many thanks to..

Excellent service today as always when attending for blood tests, with a professional and competent approach. The staff member consistently manages to put me at ease, making the process much easier...

The team demonstrated a welcoming and supportive approach that gave me considerable confidence in the practice. The weekend immunisation clinic ran smoothly and efficiently, and the reception staff..

I have consistently found the team at this GP surgery to be an excellent example of NHS care. Throughout my time as a patient, every encounter has demonstrated genuine compassion, streamlined..

The team has consistently made an effort to assist whenever I've contacted them or required support.

The team here is very approachable and consistently demonstrates helpfulness and compassion in their interactions.

The staff member at this practice is wonderful and has a great way with my child who is on the autism spectrum. They create a calm and comfortable environment during medical procedures, which really..

The reception team demonstrated helpfulness and kindness, arranging a same-day appointment which was greatly valued. The practice appears to be making positive improvements and deserves recognition..

The reception team provided a warm greeting upon arrival, and the clinical staff member demonstrated professionalism and competence, putting me at ease during my visit.

The reception team has provided excellent service over the past couple of years. It is remarkable how having the right staff members in place can make such a positive difference to the overall..

The reception team were welcoming and approachable, and I felt that the clinical staff provided me with good care and attention during my visits.

My recent experience at this surgery has been disappointing. I felt that the care my daughter received lacked attentiveness and I did not feel my concerns were properly acknowledged. The reception..

Excellent service with minimal delays.

Had a very timely and professional appointment today for a blood test. The care provided was much appreciated. Thank you.