West4GPs

The clinician at this practice has made a real difference in how I manage my health, and I feel I am in safe hands. Their dedication and support has been outstanding. I feel heard and supported..

I was expecting a call from the practice today but did not receive one. When I attempted to contact them for an update, I was informed that the clinician had already left, having apparently..

I have been a patient at the practice for many decades, during which time I have been cared for by several clinicians. My family has also been registered with the practice, and my children were born..

The practice was excellent previously, but from around 2010 onwards the experience declined significantly and obtaining appointments became increasingly difficult. I have undergone blood tests where..

When looking for a new local GP practice a couple of years ago, I reviewed some feedback and was initially somewhat uncertain about the practice, but have experienced nothing but positive..

We are so grateful to the staff member who provided kind assistance this morning regarding two urgent but quite complicated matters. Patience is often required to get through but using the callback..

I have been attending this practice for nearly ten years and, given that I manage multiple health conditions including some that are less commonly encountered, I feel genuinely fortunate to be..

Visited for a routine health assessment and blood work. The service provided was satisfactory.

The individual who answered the emergency line was dismissive and displayed an unhelpful demeanor. I have been attempting to secure an appointment for an extended period regarding a longstanding..

I would advise caution when choosing this practice. The front desk team appears to lack efficiency and organisation, with issues around administrative accuracy and lengthy wait times. While the..

The worst practice with rude reception staff. One member of staff went out of their way to inform the clinician that I had arrived late and suggested they should not see me. I normally experience..

The entire team at this practice are absolutely wonderful. We have experienced a challenging period with our family member and everyone has been tremendously supportive, collaborating effectively to..

The team members are consistently welcoming and supportive. The environment feels calm and pleasant.

The practice website lacks information regarding the flu vaccination scheme and when appointments might be available. After waiting for half an hour on the telephone while being informed that the..

The reception team's approach was unwelcoming and unhelpful. There appeared to be gaps in their understanding of basic procedures.

I have been a patient at this surgery for many years. I found the appointment system frustrating, as I was unable to book a consultation on a day that suited my work schedule. Instead, I was offered..

The clinical staff are excellent, however I found the reception experience disappointing. The phone seemed to go unanswered for most of the time I was trying to reach the practice, with the team..

Excellent service that I have experienced, with genuinely caring clinical staff. I particularly appreciated the professional and thorough consultation I received, which provided helpful guidance in..

Unable to receive any assistance.

I have been in bed with temperature of 39.5 for 4 days when I was given an emergency appointment. My temperature goes down when take paracetamol. The appointment was 2 hours after taking tablets. As..