Dr Khuroo's Practice
10 months agoYve M. 11 months ago • From Google
Excellent
Reception team made me feel genuinely supported and calm
I am utterly and perhaps profoundly impressed with my recent consultation! Meeting with the clinician for the first time was a surprising revelation—they stood out immediately as the first doctor at the surgery who I know definitely read my notes thoroughly. The depth of their explanations yet simply expressed, was out of the ordinary compared to the usual NHS doctor approach. In fact, they made me feel as though I were consulting with a private physician rather than a GP within the NHS. To put it simply, they exceeded every expectation I had about what care in the NHS could look like. It's genuinely heartening to know that individuals like this exist within the system, providing exceptional care that feels so personal and thoughtful. If only more practitioners shared this dedication and expertise! While I selfishly hope they remain at the practice forever, it's clear that this outstanding clinician is destined to go far in their career. Until then, I'm deeply grateful for the gift of having access to such a remarkable doctor within our practice and indeed our public healthcare system. I must also take a moment to express my heartfelt appreciation for the reception team and their colleagues. I am so sorry I can't remember all the names, as my medication has affected my memory. Their professionalism is really commendable, and they consistently go above and beyond to make every interaction calm, supportive, and stress-free. It's evident that they genuinely care about the well-being of their patients—they're always helpful, patient, and unhurried, even when dealing with some very difficult patients or complex situations. For people who are unwell, this kind of empathetic and composed approach can make such a profound difference, and it speaks volumes about the quality of care within the practice. They all, as frontline staff, truly embody the spirit of compassion and dedication, and I feel incredibly fortunate, at this very difficult time of my life, to have them as part of my healthcare journey.
Dr Khuroo's Practice
10 months agoThank you so much Yve for taking the time to share such thoughtful and detailed feedback and the star rating. We are delighted to her about your positive experience with Dr Omar. Your comments truly reflect his dedication to providing exceptional care and we will make sure to share your kind words with him. It is always encouraging to know that our patients feel listened to and supported. We also appreciate your recognition of Aaron and Bilal and the reception team. They work hard to ensure every patient interaction is calm, helpful and compassionate and your acknowledgment means a lot to them. Your feedback reinforces our commitment to delivering high quality patient centred care. Thank you again for your kind words, they make a real difference to our staff and practice. Kind regards Practice Manager
The healthcare professional was very approachable, I felt heard and treated with respect.
Dr Khuroo's Practice
Dominic D.
This practice does well with prescription management and the reception team are friendly. I feel a bit bad because I was somewhat short with one of the staff members due to frustration about delays...
Dr Khuroo's Practice
ruma m.
I have had a very positive experience with the medical team at this practice. The doctors have consistently demonstrated excellent care and attentiveness, always taking time to listen carefully to..
Dr Khuroo's Practice
paul m.
I rated my experience with the surgery as very poor due to inadequate follow-up care after my hospital discharge and the failure to promptly act on a clearly outlined hospital treatment plan. The..
Dr Khuroo's Practice
Adebimpe I.
I would like to commend the clinician I saw for their exceptional care and professionalism. Their expertise is remarkable, and they consistently demonstrate kindness and genuine concern for their..
Dr Khuroo's Practice
Klaudia K.
I experienced severe pain on the right side of my abdomen over a weekend. The following day, I had difficulty getting out of bed and experienced chills. I contacted the out-of-hours service and was..
Dr Khuroo's Practice
Mr D.
Seen by a clinician at the practice, what a breath of fresh air. They are the best GP I have had in many years, very thorough, explains things clearly and addressed all my concerns. My whole family..
Dr Khuroo's Practice
Syed I.
Highly organised and streamlined service. Minimal delays experienced. Staff demonstrated courtesy and professionalism throughout.
Dr Khuroo's Practice
Zina A.
The healthcare professional from this practice has been excellent for my needs. They demonstrated genuine kindness and maintained a positive approach throughout. I'm very grateful for their care. 😊
Dr Khuroo's Practice
Shazad C.
Thank you Shazad for the star rating and the wonderful feedback. The follow up call is part of our commitment to ensuring our patients feel supported even after their visit. We appreciate your..
Dr Khuroo's Practice
Chandrika C.
An outstanding medical practice that I have been attending for well over a decade. I can genuinely say that the clinical staff, nursing team, and reception staff are all exceptionally skilled and..
Dr Khuroo's Practice
Gavin B.
I must express that the nursing staff at this practice are fantastic. I have visited on multiple occasions and have consistently experienced professionalism and genuine care from the team. The..
Dr Khuroo's Practice
mary m.
The team members are friendly, responsive, and helpful.
Dr Khuroo's Practice
tarik b.
My recent visit to the surgery was exceptional! The clinician I saw really listened, took the time to understand my concerns, and explained everything clearly. They demonstrated considerable..
Dr Khuroo's Practice
joshua p.
My experience at the practice has been positive overall. I encountered some difficulties with appointment communications, but the practice staff responded quickly and effectively to resolve the..
Dr Khuroo's Practice
O. “.
The care provided was swift, reassuring, and thorough. It would be a positive experience to return for future appointments.
Dr Khuroo's Practice
Anj F.
The clinician demonstrated excellent efficiency and professionalism throughout the appointment. They showed attentive listening skills and was able to accommodate my request. I was very satisfied..
Dr Khuroo's Practice
Paul G.
Had my first appointment with a clinician today and they were excellent. I felt at ease and reassured throughout, with confidence that my concerns will be addressed. Thank you.
Dr Khuroo's Practice
Fakrul I.
Excellent healthcare provider. The entire team, including clinical and administrative staff, delivers outstanding care. The clinical professionals demonstrate professionalism, attentiveness, and..
Dr Khuroo's Practice
Joumana S.
Excellent care from the clinical team - professional, knowledgeable and reassuring throughout.
Dr Khuroo's Practice
Amayo F.