Longrigg Medical Centre

I'm confused about why it isn't possible to book an appointment by visiting the reception desk directly.

I was informed that test results would be available within a couple of days. However, several weeks have passed and the samples have yet to be processed. I have found myself repeatedly contacting..

I would give zero stars if possible. The clinical and administrative team lack the competence and professionalism expected in a healthcare setting. Their approach to patient care is concerning...

I have been attending this surgery for many years and, like others I know, have found the changes since the pandemic difficult to adjust to. The shift towards telephone consultations has continued,..

Avoid at all costs. The clinical staff demonstrated unprofessional conduct, the wider team were unwelcoming, and there were significant parking difficulties at the location.

I experienced a difficulty with my medication when I attempted to pick it up from the pharmacy. This was not an issue caused by the practice. I contacted the practice by telephone and spoke with a..

I had a very disappointing experience with the reception team during a recent phone call. They were unhelpful and displayed a dismissive attitude when I was seeking support for health concerns. This..

The reception staff were unhelpful and difficult when speaking on the phone. The clinical staff, however, were excellent. The system for obtaining a callback appointment is frustrating, as it..

The respiratory specialist demonstrated a pleasant demeanor and maintained a high level of professionalism throughout the appointment.

I felt compelled to give the lowest rating to express my feedback regarding the service quality. The practice consistently appears overwhelmed, with limited availability for appointments. Attempting..

It is extremely difficult to secure an appointment at this practice. When visiting the surgery in person, there appears to be a lack of visible staff availability, with team members seemingly..

Went down hill all appointments have to be done online they can't be bothered to have a face to face one

I found my experience at this practice to be disappointing. I received significant health information from reception staff in a public area where other patients could hear, which felt inappropriate..

Unable to secure an appointment without calling at an early morning time to request access. Medical staff appear unwilling to engage with patient concerns. Outdated attitudes towards mental..

It is disappointing to experience care that does not align with the professional standards one would expect. The approach taken seemed to dismiss concerns without thorough investigation, with..

There is only one clinician here that I have found to be helpful, while I have had disappointing experiences with others. Additionally, I encountered a receptionist whose manner I found quite..

I have found it difficult to feel confident or reassured when visiting this practice. On multiple occasions when I have contacted reception, the staff have seemed unfamiliar with details regarding..

I have been with this medical practice throughout my life and have never experienced any issues. There was a previous clinician who I found particularly helpful; although some perceived them as..

The staff were very unwelcoming, and those with mental health concerns appear to face significant barriers to receiving appropriate care. There seems to be a tendency to dismiss physical symptoms..

This practice has deteriorated significantly over time. The team members come across as dismissive and unhelpful. There are frequent issues with medication availability on prescriptions, which is..