Lindisfarne Health - Berwick
Ivana P. 4 years ago • From Google
Excellent
Reception team resolves queries over the phone
This is a pleasant GP practice where contacting reception by telephone consistently helps address my concerns. I believe the team makes a genuine effort, particularly given recent circumstances, and they do attempt to facilitate doctor appointments, though obtaining one through phone contact has become quite challenging in current times and conversations tend to be limited to reception staff. I understand this reflects how services operate at present. The reception team deserves recognition for their commendable work. I'm awarding five stars in acknowledgement of their dedication and commitment to patient care. Thank you.
I am extremely grateful to the entire team for the excellent care provided to my family members during their vaccination appointments. They have now completed their full vaccination course, and the..
Lindisfarne Health - Berwick
Warren H.
I attended this practice for approximately eight months and found the standard of care to be disappointing. I visited on two separate occasions with different concerns and was informed there was..
Lindisfarne Health - Berwick
Ivana P.
This is a pleasant GP practice where contacting reception by telephone consistently helps address my concerns. I believe the team makes a genuine effort, particularly given recent circumstances, and..
Lindisfarne Health - Berwick
Happy D.
I have experienced difficulty submitting an online consultation request due to the system becoming unavailable shortly after it appears to be accessible. Despite attempting this on multiple..
Lindisfarne Health - Berwick
Pat A.
I tend to avoid visiting unless it's absolutely necessary. However, the reception team are consistently helpful and courteous, as is the clinical staff.
Lindisfarne Health - Berwick
Maggie C.
I was disappointed with the approach taken during a recent phone consultation. The clinician came across as dismissive and questioned my account of previous treatments, suggesting they hadn't..
Lindisfarne Health - Berwick
Mariusz W.
You'll encounter a mythical creature before you see a medical professional at this clinic. Multiple staff members were present at reception, yet no doctor was available.
Lindisfarne Health - Berwick
Ian W.
I visited the surgery this morning after attending another department to have a medical dressing changed. I called in to request a callback from a clinician regarding a separate health concern. A..
Lindisfarne Health - Berwick
Jimmy M.