Brunton Park Health Centre

Recently registered with this health centre after relocating to the area. I was concerned about switching practices as my child requires ongoing medication and receives specialist care elsewhere,..

I have been a long-standing patient at this practice. The service provided has consistently been excellent throughout my time here. The staff have demonstrated genuine care and have made a..

The service fell short of expectations. While the team members were pleasant, the unpredictable nature of appointment availability was frustrating. The practice website suggests the option to book..

UPDATE: Approximately 1.5 years on and my experience remains unchanged - the reception team appear indifferent to patient needs, prioritising other matters over appointment availability. I have..

This practice has not met my expectations as a patient. Obtaining appointments is consistently difficult, and the phone lines are frequently unavailable. I am uncertain about the efficiency of the..

I've had a difficult experience with my GP practice over the past year. When I was going through a particularly challenging period with my mental health, I tried repeatedly to secure an appointment..

To be honest, I don't think this is just an isolated issue with one clinician, but the service felt ineffective. I called on a Friday to arrange an appointment for a medication review and was..

I am writing on behalf of my partner, who has been a patient at this practice for a considerable period and has consistently had very positive experiences with the clinical staff. Unfortunately, a..

I’ve had a very positive experience with this GP surgery. The staff are always friendly, helpful, and respectful, whether you’re speaking to reception or seeing a clinician. Appointments are..

I have consistently had positive experiences at this practice. The team took my concerns seriously and made a timely referral that led to early detection of a significant health condition. Since..

Recently joined this GP practice and have been pleased with the friendly team and efficient organisation. The practice also benefits from convenient late opening hours and has a pharmacy in close..

I have attended the walk-in centre on Ponteland Road far more frequently than my registered practice. The appointment system requires calling at 8 each morning, as advance bookings are not available..

The practice provided outstanding care across all departments, including clinical staff and administrative personnel.

Excellent practice overall. While scheduling routine appointments can sometimes be challenging, the team consistently prioritises urgent cases and responds promptly when needed. The clinical staff..

Absolutely shocking experience at this practice. I had to switch from my previous doctors after relocating to this area. Given my ongoing health complications, I was very disappointed by the stark..

It is extremely difficult to secure an appointment, and when one becomes available, it tends to be a telephone consultation with someone who fails to make contact as expected.

I have found this practice to be unsatisfactory compared to others I have been registered with. The appointment system appears problematic, with patients arriving early in the morning only to be..

I cannot adequately express how excellent the service I received recently was. The reception staff deserve special recognition for their creative and helpful approach. The clinician was outstanding...

I am a family member providing support for my elderly relative's healthcare from afar. The warmth and attentiveness shown by the reception team and clinical staff has been excellent, and I would..

An excellent medical practice where the team demonstrates genuine commitment and consistently makes a strong effort to provide assistance.