Putneymead Group Medical Practice

The receptionist at the practice has been fantastic on all of my visits. They have always been understanding and helpful in different ways, consistently going the extra mile to find solutions to all..

The care I receive at this medical centre is outstanding. The clinician I see is very thorough in checking up with me to ensure my treatment plan is followed so I can maintain optimum quality of..

Excellent healthcare professionals

I want to express my gratitude to the reception team at the medical centre. They are consistently helpful and compassionate in their approach. Regardless of how challenging a situation may appear,..

It was genuinely reassuring to receive such supportive care and to benefit from seeing the same healthcare provider consistently. I felt that there was adequate time for my appointment and that my..

Always fantastic! This medical practice represents the highest standard of NHS services and demonstrates genuine excellence! The reception and administrative teams make it straightforward to..

The practice was previously satisfactory but has experienced a significant decline in quality over recent years. Obtaining an appointment has become extremely difficult and interactions with the..

A member of the administrative team demonstrated behaviour that felt dismissive and unprofessional during telephone interactions. There were concerns about how a vulnerable patient was being..

The service provided was excellent. The clinician demonstrated competence, compassion, and clear communication throughout the consultation. They took time to explain the situation thoroughly,..

I was extremely disappointed with my experience at this practice. I had three consecutive appointments that were cancelled, with one cancellation occurring over forty minutes after my scheduled time..

Getting through to a person at the practice is extremely challenging, as telephone calls are consistently answered by reception staff who, while not always particularly helpful, tend to direct..

Awful experience with this health service. The clinician I was seeing appeared ineffective and I questioned whether proper procedures were consistently followed. The care provided seemed inadequate..

Outstanding medical practice. Have been a patient on and off for many years and the recent changes they have made with the online platform have improved their already excellent patient care..

The occasional competent clinician, but generally unsatisfactory standard of care.

The practice demonstrated professionalism and a caring approach. The waiting times were excellent.

This practice has genuinely made a significant difference to my wellbeing, and it is the best GP surgery I have been registered to. My previous surgery did not address my concerns about my overall..

I think Putneymead is excellent. I submitted a query regarding discomfort in my lower leg and was seen for an appointment within an hour. The clinician I saw was approachable, organised and..

The online booking system is very straightforward and convenient to use. It's wonderful to have the ability to handle appointments through this digital platform.

I have consistently had positive experiences at this practice. The clinical staff demonstrate thoroughness and compassion in their approach, the reception team are welcoming, and the nursing staff..

The service was excellent during my appointment, and the healthcare professional I saw was very helpful and very kind.