Kingston Health (Hull)

I'm a new patient at this practice and from my initial contact through to my visit, the team have been wonderful and very supportive. One team member in particular stood out for being exceptionally..

I felt dismissed when discussing my hormonal health concerns. Sinus and allergy issues can worsen during this life stage due to hormonal changes, which is well-documented and easily verifiable. I..

The service provided fell short of expectations, and the staff were unhelpful throughout my visit.

The medical staff appeared dismissive and rushed through appointments without demonstrating genuine concern, which came across as lacking in professionalism.

I work full time and waiting over 20 minutes repeatedly to reach someone is virtually impossible... I still haven't managed to get through! Should I just visit in person or will that be another..

My husband attempted to book an appointment recently and spent considerable time on hold during morning hours, only to be informed that nothing was available. Despite explaining his serious health..

The reception team were nothing but helpful and lovely.

I have had to call the GP surgery at opening time on multiple occasions, only to find myself in the queue system. On one instance, I was approximately fourth in the queue when the call disconnected...

Excellent medical practice with wonderful team members who are very helpful when addressing questions and concerns.

I have to say the team are usually wonderful and very supportive, displaying great professionalism, but on this occasion I encountered a member of reception staff who came across as discourteous,..

Extremely disappointing experience. My mum developed a widespread skin condition and visited a pharmacy, where she was advised to seek urgent GP assessment. She attended the surgery promptly and..

It's disappointing that after many years as a patient I feel the need to find a different practice, as I was informed by reception staff that the surgery does not have a clinician specialising in a..

I attempted to renew my medications online and found that everything required a review, so I called the surgery shortly after midday. The automated message indicated that prescriptions are processed..

Appears to be a pleasant though modest medical practice.

I would give a lower rating if possible. This practice has significant issues. Appointment availability is very limited and the surgery continues to operate under restrictions that feel outdated...

I would rate this practice much lower if possible. The service here has declined significantly from what it used to be. This appears to be among the less effective practices in the area. On multiple..

The team demonstrates considerable effort in attending to all patients and addressing any concerns that arise.

I had a very negative experience with this GP practice. A family member was previously registered there, and I recall an instance where a condition was diagnosed over the phone in a way that the..

Thank you to the lovely staff and healthcare professional for looking after my family member. Much appreciated, nothing was any trouble, most humbling and kind.

I have been attending this surgery for a considerable time, however the current service and standard of care has deteriorated significantly. I have received telephone communications regarding items..