Bridge View Medical Group
KS
Kaysi S. 2 years ago • From Google
Bad
I felt compelled to share this account that was posted in a local community group, as it describes a concerning situation at a medical practice. A woman reported witnessing an elderly patient arrive at a clinic seeking assistance after sustaining an injury with bleeding. The patient was visibly distressed and mentioned being on blood-thinning medication. According to the account, the patient was initially directed to attend a walk-in centre elsewhere rather than receive help at the practice. The witness described feeling shocked by this response and intervened to support the injured person. The witness and their teenage child assisted by providing first aid materials while waiting to see if clinical staff would become involved. The witness noted that a staff member eventually appeared but offered minimal assistance beyond directing them to dispose of materials appropriately. When the witness's child offered to give up their own appointment slot, this offer was declined. The witness expressed deep concern about the patient's wellbeing, as the elderly person left the premises and was not seen again. The witness was particularly troubled by what they perceived as a lack of compassion and basic care from medical professionals in a healthcare setting, and felt this fell short of standards they would expect. The witness indicated willingness to provide a formal account of the incident and encouraged others to raise concerns through appropriate channels. The witness reflected that they found the situation distressing and hoped the patient had received necessary medical attention elsewhere and had not been discouraged from seeking help in future.
Saul B.