Happy House Surgery

The medical team here are wonderful and incredibly supportive. This is the first practice where I feel able to communicate openly and honestly. I had a particularly positive experience with one of..

The service at this practice is disappointing. Appointment availability is a significant issue, as I experienced a lengthy wait of several weeks before being able to see someone. The staff..

Got a rather surprising text from the practice today with the following message - We would appreciate it if all patients could focus on one issue per appointment and would ask that you not be upset..

Recently I've found it difficult to secure appointments through either the phone line or the application. It appears the practice may have expanded its patient list beyond capacity. What was once a..

Outstanding medical practice with a welcoming and supportive team. I have attended numerous appointments and they consistently run on schedule.

The service provided was good, with friendly and approachable staff who were both helpful and welcoming.

One of the finest medical practices in the area👍

I have experienced several significant concerns during my visits this year, including being prescribed medications that triggered allergic reactions, feeling dismissed when raising issues, having..

Called last week after my partner experienced concerning side effects following a recent prescription. I was assured a callback would come by mid-afternoon that same day, but five days have now..

I switched to this practice after experiencing difficulties reaching my previous surgery. The change has been truly striking. The reception team are friendly and genuinely supportive, and there are..

The practice appears reluctant to offer appointments. I waited several weeks before being seen, only to be advised that the treatment I needed would need to be pursued privately. My ear issue had..

Disappointing experience at the surgery. After undergoing specialist laser treatment in London, I was informed that no appointments were available for four weeks to provide follow-up care or issue a..

The team here are welcoming and approachable. The practice continues to accept patients through the NHS.

Called the surgery today regarding a concern with the pharmacy at Pennywell regarding my medication. I have been a patient here for many years, and giving a one star rating is something I rarely..

Each time I contact the reception desk, I experience a wait of several minutes before being told that appointments are fully booked and I should try calling back the following day. However, when I..

I have many cherished and positive recollections from when this was a residential home and the kind family who resided there. Life brings changes, but I am determined not to let those memories be..

Excellent practice with a wonderful team who are consistently willing to assist.

An excellent medical practice overall. The front desk staff are particularly warm and approachable, and the interaction between patients and the clinic runs smoothly. The environment throughout the..

The appointment lasted twenty minutes and ran on schedule, with an efficient check-in and departure process. There have been no difficulties in securing appointments when required.

The medical team, nursing staff, administrative personnel, and front desk team are consistently courteous and supportive, whether attending in person or contacting by phone. Appointments are readily..