Eastgate Medical Group
MW
Michael W. 5 years ago • From Google
Poor
My spouse and I received our initial vaccinations approximately twelve weeks prior to writing this review. Following guidance from the NHS website and relevant health authorities, my spouse contacted our general practice to enquire about scheduling our second dose. Unfortunately, the response we received was dismissive in tone. We were simply told that we would be contacted when appropriate, and the receptionist appeared eager to end the conversation. My spouse had further questions but felt unable to ask them, as the receptionist did not seem willing to provide additional information. Neither of us have made contact with the practice over the preceding year and have adhered to all relevant health guidance throughout this period. Given the circumstances at the time, we felt that seeking clarification about our vaccination schedule was a reasonable request, particularly as we were taking our health responsibilities seriously. When we contacted the local hospital instead, we received a notably different experience. The receptionist there was helpful and explained that whilst they could not offer medical advice, we would be contacted as soon as vaccines became available. They explained that they preferred to wait until vaccine supply was confirmed before inviting patients for their second dose.
Jude N.