SM

Sireen M. 3 years ago • From Google

Rating

Bad

Reception was kind but doctors were dismissive

I have had two unsatisfactory visits now. The reception staff are pleasant and the facility is well-maintained, however I felt the clinical consultations were problematic. During one appointment, I felt my concerns were dismissed in a manner I found disrespectful. At another visit, I experienced the examination to be conducted in a way that felt uncomfortable and aggressive. Additionally, I felt that my attempts to explain my concerns were not properly listened to, with the clinician appearing dismissive of what I was trying to communicate.

The Forum Health Centre

2 years ago

Hi Sireen We are sorry to hear about this. Interestingly you have chosen to present your views for the first time via a Google review rather than raise your concerns via our feedback mechanisms or a formal complaint. Please could you kindly contact the manager with details of your concerns by emailing as much detail as possible to [email protected] so we may properly investigate your concerns and provide a full response. Thank you

Other reviews for The Forum Health Centre