The Forum Health Centre
2 years agoSireen M. 3 years ago • From Google
Bad
Reception was kind but doctors were dismissive
I have had two unsatisfactory visits now. The reception staff are pleasant and the facility is well-maintained, however I felt the clinical consultations were problematic. During one appointment, I felt my concerns were dismissed in a manner I found disrespectful. At another visit, I experienced the examination to be conducted in a way that felt uncomfortable and aggressive. Additionally, I felt that my attempts to explain my concerns were not properly listened to, with the clinician appearing dismissive of what I was trying to communicate.
The Forum Health Centre
2 years agoHi Sireen We are sorry to hear about this. Interestingly you have chosen to present your views for the first time via a Google review rather than raise your concerns via our feedback mechanisms or a formal complaint. Please could you kindly contact the manager with details of your concerns by emailing as much detail as possible to [email protected] so we may properly investigate your concerns and provide a full response. Thank you
I feel that my health concerns have not been handled with the appropriate level of urgency or attention. I was referred for further specialist care, but the referral was initially processed as..
The Forum Health Centre
David P.
I simply wanted to express my appreciation for the team at this health centre. They consistently demonstrate helpfulness and warmth in every interaction. Whenever I reach out, the staff are always..
The Forum Health Centre
Paul M.
I appreciate the assistance provided in gathering the medical documentation needed for my private health insurance application. I was especially grateful for the prompt delivery of the physical copy..
The Forum Health Centre
James P.
1 star for an absolutely unacceptable appointment system. I contacted the practice to arrange a consultation specifically with a female clinician, only to be informed that the surgery no longer..
The Forum Health Centre
Katie S.
I called today and spoke with a member of the reception team who I often seem to reach when I phone. They are consistently wonderful and incredibly supportive. It's quite different from my previous..
The Forum Health Centre
Stacey C.
Disappointing experience... Where do I even begin to describe the issues!
The Forum Health Centre
boyd s.
The health centre provides excellent service, with staff members who are consistently helpful and willing to go the extra mile to assist patients.
The Forum Health Centre
Wendi W.
One of the practitioners at the surgery demonstrated exceptional kindness and compassion. Their patience during the appointment was wonderful and very much appreciated.
The Forum Health Centre
David A.
Excellent medical professionals
The Forum Health Centre
Zoe Z.
Dear Zoe We would be keen to hear more about your recent experience as we have paramedics, advanced nurse practitioners and GPs offering same day appointments so you should not have to wait a..
The Forum Health Centre
Tracy W.
EXCELLENT SERVICE FROM THE HEALTH CENTRE. GREAT ADVICE FROM THE RECEPTION TEAM, I WAS SEEN PROMPTLY, TRIAGED AND EXAMINED THOROUGHLY BY THE CLINICAL STAFF MEMBER. THEY DEMONSTRATED GREAT EMPATHY AND..
The Forum Health Centre
Jon F.
Excellent support provided, with consistent effort to help whenever needed.
The Forum Health Centre
Paul G.
Hi Paul We are naturally disappointed to receive your one star review. Whilst pleased to note that you feel we have “a couple of good doctors” it would be more helpful if you could contact us..
The Forum Health Centre
Olka O.
I would recommend considering other options for your healthcare needs.
The Forum Health Centre
Jade D.
I had a frustrating experience attempting to secure an appointment for my child today. Despite submitting my request early in the morning, I was unable to obtain a timely slot. I am quite..
The Forum Health Centre
Gail K.
Excellent service from the team at the health centre. Thank you all for your hard work and dedication.
The Forum Health Centre
Kajawoo K.
I recently experienced difficulty obtaining an item that was out of stock and hard to find across the country. A member of the reception team at this practice made exceptional efforts to locate some..
The Forum Health Centre
Pixie B.
Attended a weekend appointment with an excellent female clinician who demonstrated professionalism throughout. It was particularly convenient to access GP services outside standard weekday hours,..
The Forum Health Centre
SUNDAR T.
A pleasant and well-maintained medical practice offering extended appointment availability.
The Forum Health Centre
dave f.
I am very grateful to all the staff members I have encountered throughout my recent healthcare journey. Every matter has been handled professionally and resolved within a reasonable timeframe. My..
The Forum Health Centre
Isobel G.