FM

Frank M. 3 years ago • From Google

Rating

Poor

Reception wouldn't email the referral letter

I received a text message asking me to collect a referral letter in person. When I questioned why this couldn't be sent by email instead, given that printing and posting would be more cost-effective, I was told that this service isn't available and that I should locate an alternative provider nearby. Having been a patient at this practice for many years, I found this response disappointing and felt it fell short of professional standards.

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