Normanby Medical Centre

The nursing staff were quite supportive, and the facility itself was well-maintained.

The medical staff proved unhelpful. Update after one year: *Still unhelpful

It appears that this practice may prefer to redirect patients elsewhere rather than manage their care directly, which places additional burden on emergency services that are already stretched thin.

I've been attending this practice since lockdown as the location suits me better. When I've had face to face appointments, the care has been excellent. However, booking appointments has been quite..

I seldom visit the practice, but I am deeply disappointed by the standard of care my family has experienced. The newer clinical staff member comes across as particularly abrupt and lacks..

After experiencing disagreements with the management team, I was deeply concerned to discover someone from the practice standing outside the consultation room during my appointment with a clinician...

Excellent medical professionals at this practice. I'm very happy with my GP and wouldn't consider switching. They demonstrate genuine concern and make a real effort to help resolve your health..

I attended this practice with my baby for a follow-up appointment regarding reflux, after she had been responding well to liquid medication. During the consultation, a second clinician entered the..

This practice demonstrates a genuine commitment to supporting its patients. As with any healthcare service, there will inevitably be some individuals who express dissatisfaction, regardless of..

Positive experience with the team and their approach, though appointment reliability can be inconsistent at times. Overall, a satisfactory service.

The clinician at this practice is most helpful and pleasant, listens carefully to concerns, understands the issues, and resolves matters efficiently. Excellent experience.

Getting through to someone in the morning is extremely difficult. I spent 45 minutes trying repeatedly to reach someone. When I finally connected with someone, the call was disconnected while I was..

I'm really pleased to have switched to this practice. The reception team are genuinely supportive and attentive, and the clinical staff are excellent.

It's difficult to know where to begin. The service has been consistently disappointing. The reception staff come across as dismissive and unhelpful when trying to book an appointment. The clinical..

Attempting to secure an appointment proved challenging due to reception staff offering preliminary assessments. Following multiple visits seeking specific medication, my child developed a..

The healthcare professional I saw provided a disappointing experience.

The early morning phone calls to book an appointment are frustrating and extremely difficult to navigate. Obtaining a straightforward appointment for a referral has proven to be a challenging..

No issues whatsoever, the team were excellent and the appointment was completed efficiently in around 10 minutes with the procedure handled very well.

The automated call system requiring navigation through multiple options to book an appointment, only to be disconnected when the queue reaches capacity, feels counterproductive. This approach..

The service at this practice has been inconsistent and unreliable. I felt unheard during my visits and did not receive a welcoming experience. Accessing medication and treatment for my health..