Greystoke Surgery

An absolutely fantastic practice - the best I've ever attended. I've used this service for several health concerns and each time, I was always listened to and taken seriously. The clinical staff..

This practice operates a challenging appointment booking system. Patients are required to call at 8:00 a.m., though at that time callers only reach an automated message. I have been sent..

I'm rating this practice poorly because of repeated difficulties getting through when I've called. Today I spent considerable time trying to reach someone, and when they finally answered, I was told..

A practice that demonstrates genuine compassion and promptly addresses patient needs.

This is the finest medical practice I have ever attended and hearing about other people's experiences with their own healthcare providers makes me feel genuinely fortunate to have discovered what..

I've been a patient at this practice for many years since childhood. The service throughout the organisation is excellent. The receptionist I spoke with today was particularly helpful and guided me..

Very prompt and welcoming response to acute health concerns. Seen later the same day by a clinician who listened carefully and with empathy. They were reassuring and extremely kind and helpful...

Excellent service, polite and experienced medical, nursing and other staff at the surgery. I visited this morning for some tests. My appointment was with a healthcare professional who demonstrated..

The clinical staff are satisfactory, however the administrative team and front desk personnel fall short of expectations.

Absolutely the best medical practice around. Never had a problem getting an appointment when needed. Great staff. Just been in to give some blood and the staff member was brilliant. A lovely,..

The practice provided a welcoming and warm atmosphere. The clinical staff were lovely, friendly, and inviting.

Excellent assistance from the reception team and outstanding care provided by the clinical staff.

I am very grateful for the assistance I received this afternoon with an urgent prescription matter. The staff member who helped me dealt with a skin-related concern that required prompt attention. I..

Much like most medical practices, it's not somewhere you'd choose to visit. However, the team members are courteous and the clinicians are competent.

I recently switched to this practice from my previous one and I have found the clinical team to be considerably more approachable than before. They demonstrate genuine warmth and appear invested in..

I have been attending this GP surgery for a number of years, and my experiences have consistently been very positive. The team demonstrates excellent responsiveness and promptly addresses any..

I feel compelled to share a review for Greystoke Surgery. The care I have received has been absolutely wonderful. I went through a significant life change involving my employment due to health..

I had an appointment recently and was delighted with the experience. I was called through without delay and found the clinician to be understanding and supportive. The reception team were also..

The prescription service feels inadequate. I called early in the week to request a refill when my supply was running low, and went to collect it several days later only to find it hadn't been..

Always receives a quick response to any query and appointments are arranged promptly when necessary. Thank you for the dedication and very highly recommended!