Aldergate Medical Practice

I made multiple attempts to arrange an appointment with a general practitioner, but these requests were repeatedly refused despite several referrals coming through NHS 111. My pharmacist also..

The claim of being a safe practice does not align with my experience. Following a surgical procedure on my arm, I attended an appointment ten days later for stitch removal. However, not all stitches..

I have found the appointment booking process at this practice to be extremely frustrating and time-consuming. As I rarely require medical attention, I am generally in good health. However, when I..

I previously had positive regard for this practice due to their patient-focused approach, however the service has noticeably declined in recent times. Accessing appointments has become increasingly..

Felt dismissed and not properly understood during my visit. There seemed to be a lack of empathy in the interaction. I experienced what felt like dismissive treatment, which I found deeply..

This practice employs some genuinely capable individuals, yet the overall management approach appears to lack warmth and understanding. There is a sense that patients are viewed as burdensome rather..

I have been a patient at this practice for my entire life, and my family members have also been registered there for decades. Over the years, we have witnessed significant changes in the quality of..

The appointment scheduling system is quite frustrating. It's extremely challenging to secure an appointment given the daily rush at opening time, and advance bookings are not available. The clinical..

The practice has some excellent clinicians. However, the clinical support staff could be improved. As someone with both mental and physical disabilities, I found the new online appointment booking..

My 1 star is for the exceptionally courteous staff member who received my sample a few days ago, who was genuinely welcoming and approachable. However… attempting to get clarification about my..

The administrative staff members are difficult to reach. I'm uncertain whether there are any clinical practitioners available at the practice anymore. I was recently discharged from hospital and..

We have been attending this medical practice since it was established and have observed a gradual deterioration in the standard of care provided and the ease of securing appointment slots. Although..

I would like to express my gratitude to the reception staff member and the pharmacy team member who assisted me today. Both were exceptionally friendly and made considerable efforts to provide..

It's quite straightforward to cancel an appointment, but I'm finding it difficult to figure out how to book one in the first place.

An excellent medical practice with outstanding care and compassion provided to my family member. I have consistently had positive interactions with both the reception team and clinical staff...

This practice has experienced a noticeable decline in service quality. Previously, I was able to address multiple concerns during appointments without time constraints, but now there seems to be a..

I submitted a form to address a personal healthcare matter, and the documentation indicated that someone would contact me within three days. However, I have yet to receive a response to my request,..

I experienced significant swelling affecting my lower leg that made walking extremely difficult. Obtaining appointments proved challenging, but I eventually secured three visits. During the first..

I have been attending this surgery for nearly five decades, and on the whole my experience has been very positive. I recently had two appointments with a clinician who I believe is an excellent..

This practice is extremely difficult to access. The telephone lines are constantly busy, making it nearly impossible to get through, and when appointments are eventually available, they can take..