Villages Medical Group
Michelle M. 7 years ago • From Google
Average
Receptionist attitude spoils otherwise good care
I typically receive excellent care at this practice. However, when I recently needed assistance with my respiratory condition and requested a clinical review, the receptionist's manner was dismissive and unhelpful. I found their response frustrating, particularly as they seemed unwilling to offer alternative solutions or arrange cover during the staff absence.
My initial appointment was a positive experience, with welcoming staff members and a calm, comfortable atmosphere throughout the practice.
Villages Medical Group
Courtney B.
I attended multiple appointments regarding my child's feeding difficulties and digestive issues. The clinical team attributed these to normal developmental factors rather than investigating further...
Villages Medical Group
Spanner M.
Couldn't have been more accommodating.
Villages Medical Group
Fiona (.
Excellent practice. Very supportive in helping my child with additional needs get registered. Would certainly recommend.
Villages Medical Group
Michelle M.
I typically receive excellent care at this practice. However, when I recently needed assistance with my respiratory condition and requested a clinical review, the receptionist's manner was..
Villages Medical Group
Alan H.
Despite multiple visits and requests, I did not receive contact from the practice. My prescription expired and I was not informed about the renewal process. The opening hours are not displayed on..
Villages Medical Group
Margaret C.
A significantly more pleasant experience compared to my previous practice.
Villages Medical Group
Timothy B.
This is the finest medical practice I have been a patient at. The team members are exceptionally supportive and the clinical staff provide outstanding care.
Villages Medical Group
John R.
The medical practice demonstrated excellent professionalism throughout my experience.
Villages Medical Group
Me-me M.
The practice has been very disappointing. I have serious respiratory and circulatory health conditions and have been unable to secure an appointment for several months to obtain my essential..
Villages Medical Group
rob w.