Empingham Medical Centre

The customer service was absolutely terrible. The representative who answered the call displayed a complete lack of professionalism and basic courtesy when interacting with a client. Moreover, the..

Rarely does one find a medical professional who seamlessly blends outstanding clinical knowledge with authentic compassion, but Dr. Ince at Empingham Medical Surgery embodies this rare combination...

My interaction with the entire medical staff, especially one specific female physician, has been truly exceptional. I want to express my sincere gratitude for the remarkable professionalism and..

I've been a patient with this local medical practice, and they are absolutely outstanding. The doctors are personable, highly skilled, compassionate, and incredibly dedicated, working extensive..

The scheduling process at this facility needs serious improvement. I arrived precisely at the time specified in my confirmation text, only to discover my actual appointment was much later. After..

The receptionist has completely changed their policy, no longer permitting direct doctor appointment bookings. In late May, Dr Thorpe instructed me to schedule a follow-up in a month, but when I..

The level of ineptitude, lack of professionalism, and sheer indolence is truly remarkable. It's utterly mind-boggling that customers are supposed to shell out money for such a complete disaster. One..

Telephoned the practice while suffering suspected heart attack. Told twice no appointments available. Asked to speak to someone about it but 'no appointments'. Went to another practice where I..

The staff consistently demonstrate exceptional support and expertise, and despite the immense pressures facing the NHS, they maintain a high-quality level of care. While the system isn't flawless,..

Exceptional care and support from a dedicated team of medical professionals who consistently provide prompt, attentive service with genuine compassion and effectiveness throughout my long-standing..

Truly exceptional healthcare professionals across the board, from the front desk team to the medical personnel. We are deeply grateful for the outstanding care and support provided to my husband,..

A fantastic group of professionals who genuinely strive to excel. Friendly and welcoming staff. Scheduling can be challenging on occasion, but that's pretty standard for any medical practice!

Monica at the dispensary is an absolute embarrassment to the entire medical facility. Her attitude is incredibly offensive! I strongly advise against obtaining your prescription from this..

The service here consistently impresses me, with compassionate and supportive personnel who truly go above and beyond. Working in public healthcare is challenging, but they handle it with remarkable..

The medical team here is exceptional, and the personnel are top-notch. My wife and I have experienced nothing but excellent care over the past two decades. We feel incredibly fortunate to have..

I've encountered appalling customer service from the reception desk multiple times. Their attitude is consistently dismissive and abrupt. It seems one particular staff member is the main culprit,..

Despite the current strain on NHS services, my family and I have been thoroughly satisfied with the care provided by the Empingham team. We've experienced GP practices in London, Cambridge, and..

Terrible customer service. The staff came across as extremely discourteous and completely unhelpful. This kind of treatment makes you want to avoid seeking medical care altogether, as you're made to..

I've encountered nothing but positive interactions at this practice - the physicians Eaves and Thorpe deliver exceptional medical attention, and the nurse practitioners were remarkably skilled..

The medical staff here are excellent, but securing an appointment is incredibly challenging. I just tried scheduling and found it impossible to get a non-emergency slot outside school hours for my..