GH

Gemma H. 2 years ago • From Google

Rating

Bad

Receptionist Denies Urgent Appointment Despite Seven-Week Wait

It's quite unbelievable. I've been attempting to schedule an appointment for seven weeks now. Samantha, the receptionist, refuses to assist me in securing one. She continuously tells me to visit the pharmacy, only for them to inform me that they are not equipped with the necessary information and suggests I consult another location instead. The pharmacist insists that I require an urgent appointment; however, the receptionist is now claiming that after waiting this long, an appointment is no longer necessary for me. Her demeanor over the phone has been exceptionally rude and condescending.

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