Woodhouse Medical Practice
Azeb H. 2 years ago • From Google
Bad
Receptionist dismissed concerns without listening properly
After finishing a night shift at 12:30, I discovered my son was unwell and unable to attend school, experiencing a severe headache and persistent chest cough. I contacted the practice at 9:10 to describe his symptoms and mentioned I had just returned from work. The receptionist suggested I visit a walk-in centre instead, though I explained I typically use those facilities but felt my son needed to see a doctor on this occasion. The receptionist responded by commenting that my son was not a toddler and suggested I was being argumentative. I felt this response was dismissive of my concerns about my son's right to access medical care.
This healthcare professional is a perfect example of someone who is fantastic, professional, reassuring and genuinely lovely. Wow.
Woodhouse Medical Practice
carmel b.
Well, here we go. I encountered a difficulty this evening with my local pharmacy regarding a prescription item that wasn't available, and they needed the practice to help resolve the matter. I went..
Woodhouse Medical Practice
Matiur R.
The team appears well-organised and friendly. I felt welcomed during my visit.
Woodhouse Medical Practice
mana a.
The practice did not provide the level of support I was hoping to receive.
Woodhouse Medical Practice
taman b.
Excellent healthcare provider. No issues to report.
Woodhouse Medical Practice
Dan A.
Extremely disappointing experience.
Woodhouse Medical Practice
Lottie L.
I'm puzzled by the number of negative online ratings for this GP practice, as my own experience has been truly excellent. The reception team consistently demonstrates politeness, friendliness and..
Woodhouse Medical Practice
Ian B.
Excellent personalised care, hygienic facilities and a welcoming local atmosphere.
Woodhouse Medical Practice
Kirsty D.
I had a very negative experience at this surgery. A pregnant patient was left without proper antenatal care arrangements. After waiting two weeks for a midwifery appointment, she attended on the..
Woodhouse Medical Practice
Nida I.
Outstanding level of care with highly skilled medical professionals on staff at this practice.
Woodhouse Medical Practice
Sharjil S.
Extremely knowledgeable and pleasant pharmacy professional!
Woodhouse Medical Practice
Navid T.
It's unfortunate that there seems to be a lack of compassion in many places, including at this GP surgery. I found that the reception staff appeared to make decisions about appointments and medical..
Woodhouse Medical Practice
Don D.
Excellent medical facility that has provided outstanding care for my entire family. I have been very satisfied with my experience here and would recommend this practice highly.
Woodhouse Medical Practice
Yohana T.
I called earlier today to request a replacement inhaler for my child. When my call was answered, I felt the receptionist was not listening carefully to what I was explaining and came across as..
Woodhouse Medical Practice
Walid S.
This is a really good clinic with excellent service that I'm very pleased with. The clinical staff provided great care and support. I particularly appreciated the friendly and helpful approach from..
Woodhouse Medical Practice
Steven E.
The practice maintains a clean and hygienic environment with polite staff members. The clinical team has been very supportive and attentive, and I have found no issues with the service provided.
Woodhouse Medical Practice
Quratulain A.
This is one of the best medical practices I have encountered in the UK. From the reception staff through to the clinical team, everyone demonstrates helpfulness and a cooperative approach. I would..
Woodhouse Medical Practice
abdolqader g.
The experience fell short of respectful standards.
Woodhouse Medical Practice
Shaima A.
I am very satisfied with my general practice experience. The healthcare professional I see is considerate, supportive, and consistently communicates in a clear and understandable manner. I feel at..
Woodhouse Medical Practice
Sayidati L.
I am very grateful to the team at the medical practice, particularly the clinical staff members I consulted with. However, I must especially thank the two kind and considerate people working at..
Woodhouse Medical Practice
Saff J.