MM

Michelle M. 9 years ago • From Google

Rating

Bad

Receptionist dismissive about medication requests

It has been disappointing on multiple occasions when I or my family members have attended this practice, as we have frequently left without receiving prescribed medication. I attended with respiratory difficulties related to my existing condition, and was initially advised that the issue was viral in nature and to increase fluid intake. However, when I was able to secure a follow-up appointment shortly after, I was diagnosed with a chest infection requiring anti-inflammatory medication and antibiotics. I felt concerned that had I followed the initial guidance and not pursued further medical review, my condition could have deteriorated significantly. I am grateful that I was able to see my regular GP for a proper assessment.

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