Denmark Street Surgery

Unable to secure an appointment. Extremely frustrating. Questioning what healthcare contributions are being used for. Access appears limited unless facing a life-threatening situation. Considering..

The practice could benefit from improvements to its efficiency and responsiveness.

It has been extremely frustrating attempting to arrange an appointment with a GP. The link provided by reception staff was unhelpful and did not function as intended. There was no visible calendar..

I'm aware that medical professionals face criticism these days, but the team here are friendly and the clinicians clearly have good knowledge. The car park facilities are somewhat limited.

A very tidy and supportive medical practice.

The medical staff were competent, though the pharmacy experience was less satisfactory. Waiting periods could occasionally be lengthy.

Arrived promptly and was seen at the scheduled time.

I have just removed my previous review from five years ago. It feels like the right moment to provide an updated one. I would encourage people to refrain from complaining so much. Times are..

I have been taking a long-term medication for over two years now, which should be available as a repeat prescription through the NHS app. I ought to be able to order a two-month supply conveniently..

I attended my appointment seeking support for my anxiety and mental health concerns. Unfortunately, I felt that the receptionist did not adequately communicate my needs to the clinical team, and I..

Everything proceeded smoothly during my yearly appointment, which was conducted promptly and with good efficiency. Much appreciated.

Disappointing experience overall. The administrative staff proved particularly challenging and frustrating to interact with, and the patient care coordinator's performance fell short of expectations...

Positive experience with welcoming and helpful team members.

Called early on a Monday morning regarding a respiratory infection. Was able to see a clinician by mid-morning and received appropriate care. By the following evening, there was a noticeable..

I would prefer to seek care elsewhere for my healthcare needs.

I have consistently had positive experiences at this practice with excellent healthcare professionals. My only concern is that the telephone lines tend to be quite congested and difficult to get..

I attended this practice for approximately two years while expressing concerns that something wasn't right. When I eventually experienced noticeable physical changes, I felt it necessary to bring a..

I previously left a review some years ago but have decided to remove it as circumstances have evolved. However, my assessment of the clinical staff remains consistent. The healthcare professionals I..

Excellent practice with a welcoming reception team and outstanding clinical staff who demonstrate genuine care for their patients. The clinicians are meticulous in their approach to diagnosis and..

The reception staff are very supportive and make an effort to hear what you have to say. How long you wait when calling varies depending on when you ring. The clinical team consistently take time to..