Marden Medical Practice

I found this practice to be deeply disappointing. During a recent interaction, I felt that a staff member was disrespectful to my partner regarding an administrative matter. I would recommend that..

The consultation fell short of expectations. The proposed approach to managing the health concern was unsatisfactory, presenting only limited options—either an extended waiting period for specialist..

I would rate this experience much lower if possible. This visit was deeply disappointing and left me feeling frustrated and upset. The reception staff member was unhelpful and took on a gatekeeping..

The clinical staff displayed an unhelpful attitude with poor communication skills. There was a lack of attentiveness to patient concerns and a noticeable absence of compassion during interactions...

Interpersonal skills, empathy, and discretion are fundamental requirements for those employed in healthcare settings. Unfortunately, I must express that this practice and its team appear to fall..

The practice cancelled my appointment just an hour before I was scheduled to attend, which meant I had already taken time off work. When I enquired about rebooking, I was asked to call back the..

Called at 8.30am with 30 people ahead in the queue. After waiting through the call, the line disconnected. Called again at 9am with 5 people in the queue and experienced another disconnection. At..

Excellent service and clinical care provided. However, I had a disappointing interaction with a member of the reception team who was quite curt and dismissive. I would appreciate the opportunity to..

I attended this surgery for a minor procedure following a referral from my regular practice, as this wasn't my usual location. The entire experience was excellent. The reception staff were attentive..

We are not registered with this medical practice, but after completing an online form through the NHS website they were able to see my child on a Saturday. The clinician was pleasant and provided..

I have only needed to contact the practice on a few occasions, but every time they have been prompt, efficient and welcoming. Recently, after experiencing a respiratory infection, I called and was..

Outstanding experience with the entire team, have consistently found it straightforward to obtain medical guidance and book appointments through the digital consultation system. Highly impressed..

Switched to private healthcare because obtaining appointments proved difficult, and when I did manage to secure one, the support provided was inadequate. Changing to another practice wasn't feasible..

The clinical staff are excellent, though I have concerns about how some of the front desk team interact with patients, particularly those who may be more vulnerable and could be negatively impacted..

Excellent medical professionals and front desk team

How can I arrange an in-person appointment with a GP when the app no longer allows me to book one? I'm experiencing significant discomfort in my hands, and a telephone consultation wouldn't be..

This practice should give greater consideration to the needs of disabled and elderly patients. The area surrounding the accessible parking spaces is not adequately treated during winter weather,..

This practice has undergone a significant change in a short timeframe, moving away from its previously welcoming and professional approach towards becoming less helpful and responsive. The reception..

This practice struggles with organisational efficiency and I have experienced concerns regarding information handling. There have been recurring issues with prescription processing, and while not..

What services does Marden Medical Practice actually provide? Beyond the reception staff offering guidance that proved unhelpful, it's unclear. Despite the waiting room appearing empty, appointments..