JJ

Jo J. 10 months ago • From Google

Rating

Excellent

Receptionist Helped My Son Get Quick Care

I've been a patient at this medical practice for a decade, and they consistently deliver outstanding care across all departments. From the welcoming reception staff to the nurses, pharmacists, and doctors, the entire team collaborates seamlessly to provide an exceptional service. Recently, my son returned from university without being registered, and when he needed medical attention, the receptionist (whose name I regrettably don't know) went above and beyond to ensure he was seen promptly. Her helpfulness was remarkable. We consulted with Dr. Sindhu, who was incredibly compassionate, thorough, and patient. She meticulously explained every detail and addressed all our questions and concerns. Her dedication was evident as she scheduled a follow-up appointment in two weeks to monitor his progress. The entire experience was truly remarkable, and we both felt genuinely cared for by the staff. In my ten years with this surgery, I've never encountered anything less than excellent treatment. My heartfelt gratitude goes out to the entire team at Cheylesmore Surgery.

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