The Wilsden Medical Practice

My daughter received excellent care for her recent concerns. I've also found it straightforward to secure appointments whenever needed 🫶🏼

Outstanding service and team members. Fortunate to be registered with this practice.

Unhelpful and dismissive approach from the team. I would recommend exploring other practices if possible for the sake of your own wellbeing. The experience at this surgery appears to contribute to..

My husband recently experienced a sudden health issue connected to an existing condition. While not immediately dangerous, it had the potential to cause significant discomfort. He was treated with..

I would like to share both my thanks and a review of the medical practice in this area. The clinician I have seen on numerous occasions is always very professional with a wonderful caring demeanour,..

The reception staff came across as dismissive and unhelpful, which made me feel judged throughout my visit. I was also given unclear guidance about when to contact the practice, and the manner in..

While certain members of the clinical and administrative staff have demonstrated professionalism and a welcoming approach, I regret that this has not been consistent across all interactions. Due to..

Every visit to this practice has gone well for us. Recently, a family member experienced health difficulties, and we were impressed by the quality of care and support provided. While we would..

When calling at the opening time, I found myself waiting in a lengthy queue of callers. After being on hold for approximately 40 minutes, I was informed that no telephone appointment slots were..

It can be difficult to secure an appointment, however the standard of care provided during consultations is quite satisfactory once you are able to access it.

We have consistently received outstanding support from the reception team, clinical staff, and practitioners at this practice for both myself and my family members. The booking process was previously..

I believe even one star is quite generous. The reception team came across as discourteous and unhelpful. The administrative processes are problematic, with straightforward requests taking an..

I have experienced significant difficulties with this practice. Due to staffing shortages, blood test appointments are located at a considerable distance, and I encountered scheduling issues where I..

The team members were supportive and appointments generally ran according to schedule.

Arrived at the practice early in the morning and waited at the door before opening time, positioning myself as the fourth person in the queue. The doors opened a few minutes after 8am, and I..

I would rate this surgery even lower if possible. My husband spent considerable time on hold attempting to reach a clinician, only to be informed that the line was reserved for urgent matters. This..

A wonderful practice with a friendly team. I have been a patient for six years and have consistently had positive experiences. The clinical staff are excellent and the reception team are always..

I was notified via text message to contact the practice regarding test results. When I called, I was informed that I would need to schedule an appointment to discuss the findings with a clinician...

The reception team can be quite difficult to deal with. It's challenging to secure an appointment with a doctor, as there are often lengthy waiting times. Additionally, getting through to speak with..

A face-to-face appointment scheduled for late afternoon was moved up earlier in the day. The clinician demonstrated exceptional thoroughness during the consultation, and both my partner and I were..