The Oaks Medical Centre

The staff here are genuinely helpful and I've had an excellent experience with one particular clinician who has been absolutely fantastic. Over the past several years, they've made a tremendous..

The practice was well-maintained and tidy, appointments ran punctually, and the team responded promptly without unnecessary delays.

Experiencing lengthy wait times when calling and struggling to secure appointment slots has been frustrating.

I was unable to provide a higher rating as the review system required a minimum submission. I haven't visited this practice for approximately a year. When I recently experienced symptoms consistent..

It is extremely frustrating to attempt to secure an appointment, even when calling at the earliest available time in the morning.

This practice has serious issues. I have been attending since childhood and have noticed a significant decline over many years. I witnessed what appeared to be an aggressive interaction between a..

It has been extremely challenging to reach the practice during morning hours. When I finally managed to connect, I discovered there were many others ahead of me in the queue. I have been attempting..

Rang up this morning to arrange a call from a clinician. The reception team was very polite and very helpful and arranged the call promptly. I had a lengthy phone call with the doctor. Couldn't..

Attempting to call at 8am resulted in being unable to join the appointment queue at all. While the clinical staff are excellent, securing an appointment through either telephone or face-to-face..

Just had my first appointment at this practice in probably 2 years, as I had been reluctant to attend due to previous negative experiences elsewhere. The clinician I saw was incredible, and I don't..

Have just relocated from a previous practice to this surgery. My initial experience has been positive. I was able to have an appointment with a clinician, which hadn't happened for several years at..

I have consistently had a positive experience at this practice. While contacting the surgery by telephone can sometimes be challenging, I find that using the NHS app provides a convenient alternative..

I really wanted to highlight the clinical staff member who was so efficient and resolved the issues I was experiencing. They go above and beyond in their approach. They clearly know what they are..

I cannot speak highly enough of this practice. When I call first thing in the morning, I typically manage to secure an appointment on that same day, if not consistently. The front desk staff are..

Usually an amazing practice with kind staff and excellent patient care, would recommend this GP surgery to anyone. I had one negative experience with a member of clinical staff during a recent..

It appears that securing an appointment has been difficult, and this lack of availability has negatively impacted my health situation. The challenges in booking appointments have made me consider..

I have been experiencing a persistent cough for several months and manage an ongoing respiratory condition. I was disappointed to find that only remote consultations appear to be available for..

My previous visits to the practice had generally been satisfactory, however a recent telephone consultation proved to be one of the most unsatisfactory medical encounters I have experienced. I..

I have had a very poor experience with this practice. I typically only contact them for urgent matters, perhaps twice yearly. When I called in the morning, it took 45 minutes to get through, and I..

I've had a frustrating experience trying to book an appointment, having to call multiple times over several days without success as availability kept running out. When I inquired further, I was told..