The Vine Medical Centre

Having relocated from a previous practice due to a change in location, we had some concerns about adjusting to a different surgery. However, there was no reason to worry, as we are completely..

I would suggest considering alternative surgeries if you have the option. I have had several negative experiences and cannot recommend this practice. 1. During a consultation, a clinician responded..

I have been attempting to obtain anxiety support for an extended period, submitting multiple consultation requests and making numerous phone calls without receiving a response. Several people have..

I would appreciate it if the practice could consider providing additional administrative training for certain reception team members. During my interaction, I felt that the approach taken suggested..

Communication with the practice has become increasingly challenging for patients.

The medical staff were approachable and the team provided excellent service.

The service at this practice fell short of expectations. Medications were prescribed following a telephone consultation without an in-person examination, which unfortunately led to a worsening of..

Excellent, knowledgeable, and professional care from the nursing staff. Thank you 😀.

Really impressed with the service, especially the reception staff member who assisted me. Are things perfect, no! But I think they manage things really well at this practice.

A welcoming practice that caters well to families and offers a travel health service, which is a great addition. The friendly approach of the team really does make a positive difference to the..

Despite what the answerphone states, same-day emergency appointments are not available, which meant I experienced considerable discomfort over several days and had to seek private care at..

I find this medical centre and all the staff really wonderful. They handle issues in a courteous manner and with authentic care. I called on a weekday, spoke with a clinician that same afternoon,..

I recently attended for a routine blood test and was very pleased with my appointment experience. Upon arrival, I was welcomed promptly and provided with paperwork to complete. I was allowed..

A four-week wait to see someone at the practice caused me significant worry. I found this waiting period to be quite lengthy.

The telephone service was not satisfactory, and the approach to patient care fell short of expectations. The overall experience was disappointing.

The facility is pleasant, contemporary, and has plenty of space. The receptionist was courteous and friendly. The background music was enjoyable. I was seen by a clinician who was kind, though their..

Extremely disappointing - the practice felt overly administrative and unhelpful, with significant difficulty in obtaining a consultation - a concerning example of systemic challenges affecting..

I'm taken aback by how much the practice has evolved.

Called the practice at 8:44 and was informed they were at full capacity and closing at noon that day. I explained to the receptionist that I was experiencing a high temperature and throat..

Avoid!!!! Recent appointment (second occurrence of similar health issue) I hope your festive period is as pleasant as mine, because you made mine miserable. You recommended paracetamol during a..