MW

Mr W. 3 years ago • From Google

Rating

Bad

Receptionist Ignored My Breathing Problem

I'm not elaborating extensively, but when I arrived, I was struggling to breathe and they dismissed me. The receptionist claimed I was okay (as if she were a qualified physician making medical determinations) and now I'm hospitalized. If you care about your loved ones, avoid this place because they'd rather turn you away than provide proper care. Update: I ended up in the hospital the same day after the receptionist insisted I was fine and completely refused to let me see a doctor. Despite me explaining my respiratory condition, she claimed I sounded fine. Citizens Advice confirms that receptionists are not medically qualified to make such judgments. What's even more concerning is that she didn't even visually assess me and conducted everything through an intercom. Citizens Advice strongly believes this constitutes clear medical negligence.

Other reviews for The Village Medical Centre