JM

Jason M. 4 years ago • From Google

Rating

Bad

Receptionist Jazz Keeps Hanging Up Calls

Please review the Google reviews sorted by Newest and observe the consistent criticisms regarding the utterly unacceptable staff at this medical practice. The fact that these staff members continue to be employed here is shameful. First, it is nearly impossible to connect via telephone because one receptionist, Jazz, habitually disconnects calls or simply hangs up. Should you unfortunately manage to speak with her, she will almost certainly provide incorrect guidance, squandering more of your time and forcing you to repeatedly call back. During my year with this practice, she has committed multiple serious errors with my medical documentation and medication, and has also provided dangerously inaccurate advice over the phone. Second, after finally securing an appointment - which requires completing an excessively time-consuming eConsult form even for basic prescription requests - you might eventually interact with a doctor. The physician I consulted missed a scheduled phone consultation by several days, and when he randomly called one afternoon, he was completely uninformed about the reason for my appointment (despite my comprehensive eConsult form submission) and ultimately offered no meaningful suggestions. While a couple of competent doctors exist, they only work here sporadically, making their services unreliable. I implore you: do yourself a favor and steer clear of this surgery AT ALL COSTS.

Other reviews for The Junction Medical Practice