BF

Beth F. 3 years ago • From Google

Rating

Bad

Receptionist killed my morning mood

Unhelpful front desk staff with a condescending attitude

The High Street Practice

8 days ago

Thank you for your feedback. We are sorry to hear that your experience with our reception team left you feeling disappointed. We understand how important courteous and supportive communication is and regret that you felt this was lacking during your interaction with the practice. Since your review was posted, we have continued working to improve patient experience and staff communication across the practice. Thank you for taking the time to share your comments.

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