Wolverhampton Road Surgery

My partner has required ambulance transport to hospital on multiple occasions due to severe pain episodes. Despite these repeated incidents, the healthcare provider who conducted a home visit..

I was unable to receive a callback as expected.

Waited considerably longer than the scheduled appointment time for my daughter. The receptionist asked detailed questions about medical matters that seemed beyond the scope of their role. This..

I experienced very poor service at this practice. I requested to speak with a doctor but was directed to speak with a clinical practitioner instead. During our phone conversation, we discussed my..

Attempted multiple calls this morning over the course of nearly half an hour without successfully reaching the practice. What should have been a straightforward booking for a routine appointment has..

I have been attempting to schedule a medical appointment for several weeks, but the telephone line is consistently unavailable. I am unable to obtain my test results, and I find the overall service..

I recently had a specialist appointment and found the reception staff to be very welcoming. The clinical team arrived promptly and were exceptionally friendly, putting me at ease throughout. The..

I have been a patient at this practice for over three decades, and have experienced care from various clinicians throughout that time. There was one particular healthcare professional who made a..

I had to leave work early to make it to my appointment at this practice and arrived within my scheduled time slot. However, I then waited over 10 minutes at reception while the staff member ahead of..

I have been a patient for many years and have experienced ongoing difficulties. The telephone lines are frequently unavailable or have extended wait times. Appointments are only accessible if you..

I cannot recommend this practice based on my experience.

The service has been disappointing. Accessing appointments has proven difficult. The approach to mental health support feels unsympathetic and unhelpful. The practice appears poorly managed. Staff..

This practice has not met my expectations. I found the reception staff to be unwelcoming, and I have experienced significant difficulty in securing appointment slots.

The entire team at this practice demonstrates exceptional dedication to patient care, from those working at the front desk through to all clinical staff! ❤️

Excellent staff with particularly welcoming front desk personnel.

Excellent service at the specialist clinic, lovely practice, friendly receptionist managing a busy workload single-handedly. Fast, efficient operation.

Had a very difficult experience at this practice. I arrived for what I believed was a scheduled appointment, but was informed that no appointment could be found in their system and was asked to..

The standard of service provided was extremely disappointing. Obtaining an appointment proved to be exceptionally difficult. The criteria used to determine what constitutes an urgent matter remains..

I was very impressed with the welcome I received when I first attended this surgery. The staff were very friendly and welcoming. I had been experiencing a persistent ear issue for several months and..

The appointment system feels inadequate and difficult to access. After considerable effort in securing an appointment, my husband found the consultation frustrating. When he described his symptoms,..