Parcliffe Medical Centre
David S. 3 years ago • From Google
Excellent
Receptionist patience made the difference
Excellent service - efficient - front desk staff helpful and caring - clinical staff prompt, caring and professional. I do not recognise the news items about problems with the NHS. The front desk team are patient, knowledgeable and charming and I always seem to be offered an in-person appointment with a clinician on the same day if necessary. The clinical staff are charming, patient and exude confidence and competence.
This practice experiences significant delays when answering telephone calls, with lengthy waiting times to get through. They also appear reluctant to offer in-person consultations. When appointments..
Parcliffe Medical Centre
G B.
Disappointed - submitted a formal complaint that remained unacknowledged after several weeks. If you are experiencing hormonal changes, the clinical team appears to lack sufficient understanding of..
Parcliffe Medical Centre
Matt J.
This practice appears to be operating in a manner that raises concerns about how they manage patient prescriptions. I have been attempting for several months to obtain a prescription for a..
Parcliffe Medical Centre
Dennis D.
At a time when the NHS is regularly criticised, I'd like to offer some perspective. I had an excellent experience at the surgery today, beginning with the telephone appointment booking system,..
Parcliffe Medical Centre
Joanna M.
I typically had to schedule separate appointments to address different health concerns, which meant booking both a doctor's appointment and a nurse or health associate appointment. To add my other..
Parcliffe Medical Centre
lee l.
The telephone line appears to be experiencing difficulties.
Parcliffe Medical Centre
Graham T.
I called the practice yesterday and was offered an appointment within a few hours. During my visit, I saw a clinician who demonstrated genuine care and understanding. I couldn't have asked for..
Parcliffe Medical Centre
Local J.
This used to be a good practice, but it has declined significantly. I attempted to book an appointment on three separate occasions and was turned away with explanations about doctor availability. It..
Parcliffe Medical Centre
mick k.
I have nothing but high praise for this practice. The reception team are courteous and accommodating. I can consistently get an appointment on the day I request one. The clinical staff are pleasant..
Parcliffe Medical Centre
Steve W.
I relocated to the area after spending considerable time in a country with a highly regarded healthcare system. Given the various criticisms I had heard about healthcare provision locally, I held..
Parcliffe Medical Centre
Jane J.
I relocated to the area a year ago and have been very pleased with the standard of care provided by all members of the clinical and administrative team. I was particularly grateful for the..
Parcliffe Medical Centre
Mary P.
I had an appointment with a lovely member of the nursing staff today. They were very kind and listened patiently to my concerns. I would just like to say a big thank you.
Parcliffe Medical Centre
TheFoxFan T.
The prescription authorisation process took longer than expected, leaving me without my regular medications for an extended period. I had to contact NHS 111 to arrange an emergency supply. I've..
Parcliffe Medical Centre
Chris_h _.
2☆ for the pleasant reception staff. However, continuity of care is problematic as you cannot request the same clinician, and the appointment booking system requires calling at a specific morning..
Parcliffe Medical Centre
Alison W.
Called at exactly 8am and was informed I was seventh in the queue. I managed to reach fourth position before the call disconnected. When I rang back immediately, I was told I was twentieth in the..
Parcliffe Medical Centre
David S.
Excellent service - efficient - front desk staff helpful and caring - clinical staff prompt, caring and professional. I do not recognise the news items about problems with the NHS. The front desk..
Parcliffe Medical Centre
Claire H.
The receptionists at the practice were very helpful and pleasant. The clinical staff, including both doctors and nurses, demonstrated professionalism and kindness throughout their interactions. They..
Parcliffe Medical Centre
Mary Patterson
Saw practice nurse today. The whole espetince made me feel awfull uncomfatable.was rushed no care. Jist Awfull Awfull Awfull. Firstly name came up on board NO room number. During the short time i..
Parcliffe Medical Centre
ray s.
I wanted to express my gratitude to this practice. I attended recently for a routine appointment and experienced a medical event while there. The team responded with genuine care and compassion, and..
Parcliffe Medical Centre
K K.
Switched to this practice from my previous surgery about a year ago and have been very happy with the decision. The reception team are friendly and always willing to help. The clinical staff are..
Parcliffe Medical Centre
G H.