Clayhall Clinic
Naomi H. 5 years ago • From Google
Bad
Receptionist Ruined My Entire Experience
I contacted the front desk and encountered an incredibly discourteous receptionist. I've heard numerous other complaints about her unprofessional behavior, and she should either be terminated or undergo substantial customer service training to improve her communication skills. During our conversation, she was so impatient that she repeatedly interrupted me before I could complete a single thought.
Terrible healthcare facility. The front desk employees are pleasant. However, the clinic is extremely disorganized. In nearly all cases, patients end up waiting more than half an hour beyond their..
Clayhall Clinic
barry l.
whilst i have no issue with this general practitioner; having been on Tramadol for roughly 8 to 10 years; they've suddenly placed it on the restricted list; without providing me a substitute..
Clayhall Clinic
Kuran R.
Appalling customer service that defies comprehension. It's astounding this establishment continues to operate.
Clayhall Clinic
erina f.
The service was utterly unacceptable. The self-registration kiosk was malfunctioning, yet instead of addressing the problem or providing clear guidance, the front desk staff allowed patients to wait..
Clayhall Clinic
Riyaad R.
Throughout the past few months, during my most challenging and difficult period, I've been working with a Consultant named Angie who has been an incredible source of support, second only to my..
Clayhall Clinic
Cristina C.
This clinic is absolutely useless and completely unhelpful every single time!!!
Clayhall Clinic
Ali Q.
Incompetent administration scheduled me for a 3 PM appointment, yet no personnel were present to perform the scan. They also failed to reimburse my expenses and squandered my valuable time.
Clayhall Clinic
Nazia A.
I arrived to enroll my daughter today, and the front desk employee was incredibly unprofessional, displaying an utterly terrible demeanor without any justification. She appeared thoroughly miserable..
Clayhall Clinic
Conor W.
Phone lines perpetually engaged during supposed operating hours. Overall, the service is abysmal. Reception staff display discourteous behavior. Appointment scheduling stretches on for endless..
Clayhall Clinic
Amin M.
- Absolutely terrible customer service - Extremely challenging to contact via telephone. - When the clinic is shut down, there are no recorded guidance messages for callers! - The medical staff lack..
Clayhall Clinic
BR B.
This medical facility urgently requires scrutiny from the NHS due to multiple critical issues. Pregnant women are receiving inaccurate medical guidance, the staff demonstrate unprofessional and..
Clayhall Clinic
Ifzal K.
Since moving from our long-time medical practice of two decades, we've been pleasantly surprised by this new clinic. The front desk staff consistently demonstrate professionalism and courtesy,..
Clayhall Clinic
Swetha S.
Absolute worst general practitioner I've encountered. During a past visit, a female Muslim doctor treated me unprofessionally. She seemed to be attempting to manipulate me and crossed boundaries by..
Clayhall Clinic
Usman L.
The medical staff, including the head GP who conducted my private hire license medical, were completely unprofessional. I paid £120 for the service, but she failed to properly complete the form by..
Clayhall Clinic
B C.
Physicians here lack effectiveness and support.
Clayhall Clinic
Libby D.
I successfully booked a same-day appointment and, despite waiting 40 minutes upon arrival, I was content knowing I'd be seen. The doctor was absolutely exceptional! Incredibly supportive and..
Clayhall Clinic
Naomi H.
I contacted the front desk and encountered an incredibly discourteous receptionist. I've heard numerous other complaints about her unprofessional behavior, and she should either be terminated or..
Clayhall Clinic
Jasmine B.
The service here is absolutely terrible! When attempting to contact the medical office by phone, calls are frequently disconnected. I scheduled an appointment for my child, but the doctor never..
Clayhall Clinic
Janagan V.
Attempted to inquire about the registration process, but was met with an incredibly unhelpful and dismissive attitude from the front desk staff. Definitely will be taking my business somewhere else.
Clayhall Clinic
Dan P.
This business is an absolute mockery, desperately requiring a total management overhaul. After enduring nearly three minutes of automated prompts, you finally reach a representative in the queue,..
Clayhall Clinic
Snag R.