The Park Medical Centre

What is the purpose of having a medical practice if appointments cannot be booked and then the call is terminated in an impolite manner?

Excellent practice with courteous reception staff who efficiently gathered my information and explained that a clinician would contact me shortly. Both the advanced practitioner and doctor spoke..

Updating my rating from 1 star to 2 stars. What is required to obtain an in-person appointment at this practice? I had a scheduled telephone appointment yesterday at a specific time. I waited but..

On several occasions, my partner has been directed by reception staff to the pharmacy, only for the pharmacy to indicate that the matter really requires a GP consultation. By the time this has been..

I was a patient at this surgery for approximately seven years before relocating and switching to a different practice. My current surgery provides exceptional care and operates with impressive..

After seven years of living in the UK, this is the first occasion where I have attended with a concern and received a proper resolution. Outstanding practice. Much appreciated!

Attended the practice to keep a scheduled appointment that had been confirmed on the reminder documentation provided. Upon arrival, discovered that the appointment had not been recorded in the..

The clinical staff provide good care when appointments are secured, though the administrative and support team experience has been less satisfactory. There have been ongoing issues with record..

Extremely disappointing experience overall. The clinical staff demonstrated courtesy and professionalism throughout. However, the front desk team displayed unhelpful and unprofessional conduct. It..

The receptionist was unhelpful and displayed poor customer service skills, which was disappointing given how pleasant and supportive the clinical staff were. It was concerning to experience such a..

The nursing staff are wonderful, kind, caring and compassionate – I have no complaints about them whatsoever. However, I have experienced ongoing difficulties with my prescription management. My..

I have consistently had positive experiences at this practice, with only occasional issues encountered with front desk personnel. The overall environment is welcoming and approachable, and the..

Requested an urgent appointment and received a prompt callback within the hour from a very considerate clinician who established a comprehensive management plan covering both immediate care and..

I have been a patient at this practice for over four decades and have generally experienced the doctors and medical staff to be approachable and supportive. In recent times, there have been..

I had a very poor experience with this practice. The reception staff and clinicians were unhelpful throughout. My mother struggled to obtain a diagnosis as her concerns were not adequately..

The reception team can be quite abrupt when answering calls. I arranged for a prescription to be sent through, but wasn't informed by the clinical staff that there might be any issues with it, which..

I requested an appointment with a doctor and was informed there would be a two week waiting period. The receptionist offered an alternative appointment with a nurse practitioner on Friday, which I..

I had a telephone appointment that was handled quickly, and I felt my concerns were properly heard. The team at the practice were extremely supportive during my visit.

This practice has been a deeply frustrating experience. I struggle to express how dissatisfied I am with the service provided. The reception staff have not been helpful. I require an ongoing..

I would not recommend this practice to others. The reception team came across as unwelcoming and unhelpful. My partner, who manages asthma, experienced significant delays in obtaining an inhaler..