MA

Marina A. 2 years ago • From Google

Rating

Bad

Receptionist shouted at me in crowded waiting room

The front desk staff here are incredibly discourteous, completely ignoring basic greetings and immediately demanding appointment details without even making eye contact. Particularly the receptionist positioned near the waiting area on March 14th was absolutely terrible - she aggressively yelled "WHAT DO YOU WANT FROM ME, WHAT DO YOU WANT FROM ME" when she struggled to locate some information I requested. The entire interaction was mortifying, with everyone in the waiting room watching, and I felt genuinely frightened by her inexplicable aggressive behavior. This is absolutely not an acceptable way to interact with patients seeking medical assistance.

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