SH

Suzanne H. 3 years ago • From Google

Rating

Great

Receptionist sorted what phone calls couldn't

I was unable to secure an appointment in December with the specialist I needed to see, and the appointments team indicated they would reach out to me in January, but I didn't receive that contact. When I visited the practice today for a separate matter, I mentioned this to the receptionist at the desk, and she promptly arranged an appointment for the following week. The receptionist was exceptionally pleasant, courteous, and genuinely helpful with everything I asked. I didn't catch their name, but they were working at the front desk around mid-afternoon today. The practice would benefit from having more staff members with this person's attitude and dedication. I really appreciate their assistance, and I'm sorry I didn't manage to get their name to pass on my thanks properly.

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