Idle Medical Centre

The reception staff can be dismissive towards younger patients and parents, often speaking in a condescending manner. They frequently sound impatient when answering calls. Rather than providing the..

An excellent healthcare facility with welcoming team members and highly competent clinicians.

I have been receiving care at this practice for many years. The team members are consistently wonderful and demonstrate a high level of professionalism in their work.

Excellent healthcare facility with numerous practitioners available, though appointments are scheduled following an initial telephone consultation.

I had a frustrating experience with the practice. I requested a letter early in the morning and took time off work to collect it, but the wrong document was provided. I was assured I would receive a..

Extremely appreciative of the attentive and helpful approach shown throughout my visit. Nothing was too demanding, and I am very grateful for the support provided.

Excellent and considerate service

The standard of care provided recently has been commendable, with appreciation extended to the entire team managing their responsibilities under challenging conditions.

The front desk team are excellent 👏

I recently had a pleasant phone interaction with a member of the reception team. Unlike some previous calls where I've felt rushed due to staff being busy, this time the person I spoke with was..

I had an absolutely wonderful experience during my visit today. The nursing staff member I saw was incredibly patient and took time to explain everything clearly. The blood test procedure was..

I experienced a significant delay in receiving a callback regarding some test results that required clarification. When I initially contacted the practice to arrange a consultation, I was informed..

The service has been disappointing. Obtaining an appointment has become increasingly challenging, particularly since the pandemic, and it is no longer possible to request a specific..

This is a wonderful practice with excellent cleanliness standards. The reception team consistently demonstrates helpfulness and kindness. The clinician I recently consulted with was exceptional,..

The clinician at this practice is nothing short of brilliant. My family and I have experienced various health challenges, and the doctor has proven to be friendly, understanding, and knowledgeable...

I had concerns about the quality of care I received. I would recommend that if you attend for imaging procedures, it would be helpful to ensure that relevant medical records are reviewed beforehand.

Excellent healthcare provider with a professional approach and welcoming team members who are pleasant to communicate with.

Having had occasion to contact the medical centre on several occasions recently, I feel compelled to praise the reception team. They demonstrate genuine care, maintain professionalism, and..

I would not recommend this practice based on my experience of unprofessional conduct.

Excellent team at the front desk and clinical staff. My family members have consistently received timely appointments whenever they've needed care. The administrative team demonstrates helpfulness..