Helmsley Surgery
Dj S. 3 years ago • From Google
Bad
Receptionist unhelpful when calling at opening time
Called at 8am this morning and found the reception staff unhelpful. I have not previously felt compelled to leave a review about a medical practice being so uncooperative. I was visiting the area on holiday and experiencing concerning symptoms, but was advised to contact my usual practice some distance away as they held my records. I left the interaction feeling very worried and distressed, which negatively impacted my time away. I subsequently attended the emergency department. It is concerning to consider the pressures facing our healthcare services.
Excellent medical facility! We feel very fortunate to have access to such attentive and supportive healthcare services!
Helmsley Surgery
Jess E.
Cannot fault this practice, which consistently provides assistance when needed. The team has been absolutely wonderful with my child. All concerns have been properly addressed. Both the pharmacy and..
Helmsley Surgery
Simon P.
Outstanding experience as always, with all team members demonstrating friendliness and exceptional support throughout.
Helmsley Surgery
Sharron S.
The clinical staff members are attentive and provide good care once you are able to secure an appointment. Previously, there were no difficulties in obtaining timely appointments, however in recent..
Helmsley Surgery
Lucy B.
I found this practice to be deeply disappointing in their approach to patient care. Despite my need for specific accommodations due to trauma-related anxiety, the practice has shown no willingness..
Helmsley Surgery
Jean L.
Excellent facility with responsive telephone services, maintaining accessibility that some other practices have discontinued. The presence of an in-house pharmacy streamlines communication between..
Helmsley Surgery
DJ S.
Called at 8am this morning and found the reception staff unhelpful. I have not previously felt compelled to leave a review about a medical practice being so uncooperative. I was visiting the area on..
Helmsley Surgery
anne m.