DS

Dj S. 3 years ago • From Google

Rating

Bad

Receptionist unhelpful when calling at opening time

Called at 8am this morning and found the reception staff unhelpful. I have not previously felt compelled to leave a review about a medical practice being so uncooperative. I was visiting the area on holiday and experiencing concerning symptoms, but was advised to contact my usual practice some distance away as they held my records. I left the interaction feeling very worried and distressed, which negatively impacted my time away. I subsequently attended the emergency department. It is concerning to consider the pressures facing our healthcare services.

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