Fell Cottage Surgery

Having read the negative reviews for this surgery I feel compelled to respond. Having been with this practice for over 40 years I simply don't recognise these negative comments. The practice has..

I have been a patient at this practice for quite some time and have found the team to be excellent. They are consistently available when needed and provide good support. The front desk staff are..

Securing an appointment presents significant challenges, as availability typically requires booking several weeks in advance, whether seeking a nurse or doctor consultation. I paid for a course of..

I had an unsatisfactory experience today as the receptionist's manner was not welcoming 😔

I attended an appointment with the pharmacy team on a Thursday afternoon. After waiting for over half an hour without being called, I approached the reception desk to inquire about the delay, but..

This practice represents some of the finest healthcare services in the region. The entire team demonstrates genuine warmth and compassion in their approach to patient care. Kindest regards.

I have been attending this practice for many years and have consistently received good care. Over the past year, however, the team has demonstrated exceptional commitment and implemented several..

Relocated to the area from another location and have been pleasantly surprised by the quality of care at this practice compared to my previous surgery. I believe many patients may not fully..

Extremely quick and efficient service delivered in a highly professional manner!

I have had an extremely disappointing experience at this practice. If it were possible, I would rate them far below one star. A scheduled remote consultation did not take place, and when I contacted..

I find all the staff to be very friendly and approachable. For my ongoing medication needs, I contact the local pharmacy to place orders and they deliver them once they have received the necessary..

This review was submitted on behalf of a family member of a patient at the practice. On a Tuesday, I contacted the surgery to report that my relative was unwell and required urgent assessment. A..

It has taken more than a year to begin addressing multiple health concerns, and I have needed to seek private treatment for some of these issues. Even obtaining routine tests has required persistent..

I experienced several significant issues with my care at this practice that have left me concerned about their reliability. Firstly, appointments were arranged without my knowledge or consent, and..

It is frustrating to have to contact multiple pharmacies to locate a prescribed medication after being informed by the practice that their supply is unavailable. I am grateful to the pharmacy at..

The staff members were not particularly courteous during my visit.

I have been a patient at this practice for many years. The clinician I see is excellent, and I really couldn't ask for better care. Today I had an enquiry which the reception team kindly directed to..

It is extremely frustrating attempting to secure an appointment at this practice. The telephone line consistently appears to be engaged, and on the rare occasions when I manage to connect and join..

I have been a patient at this practice for several years and have found nothing to criticise. The entire team consistently demonstrates courtesy and professionalism. During a recent appointment, I..

I couldn't be more satisfied with the care provided at this practice. I'm very grateful for the service received.