LM

Linda M. one year ago • From Google

Rating

Bad

Receptionist was dismissive when I needed support

The reception staff came across as unhelpful when I reached out during a difficult time. Rather than providing direct support, I was simply handed alternative contact numbers. When you're struggling, you need assistance available immediately, not redirected elsewhere. Additionally, I found it frustrating that the online request system was frequently unavailable, including on occasions when I tried to access it during standard hours. This made it challenging to get the help I needed when I needed it most.

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