Tadcaster Medical Centre
Linda M. one year ago • From Google
Bad
Receptionist was dismissive when I needed support
The reception staff came across as unhelpful when I reached out during a difficult time. Rather than providing direct support, I was simply handed alternative contact numbers. When you're struggling, you need assistance available immediately, not redirected elsewhere. Additionally, I found it frustrating that the online request system was frequently unavailable, including on occasions when I tried to access it during standard hours. This made it challenging to get the help I needed when I needed it most.
Over the last few weeks I have had cause to contact the surgery on a number of occasions regarding an injury I sustained. They have managed to fit me in at short notice, first time seeing a..
Tadcaster Medical Centre
Julie F.
We contacted the reception team this morning regarding the process for ordering medication ahead of our upcoming trip, as we were unable to complete the online request before our departure. The..
Tadcaster Medical Centre
Elizabeth L.
I registered two guests from abroad at this practice, which was not my usual GP surgery, as it offered convenient public transport access for them. I was very pleased with the attentive and..
Tadcaster Medical Centre
krystle k.
Excellent practice. The front desk team are courteous, welcoming and attentive. The clinical staff demonstrate genuine empathy and kindness. I made a change in my healthcare provider and the..
Tadcaster Medical Centre
Victoria B.
Received my vaccination appointment today, which came through sooner than anticipated. The entire procedure was well-organised and the healthcare team demonstrated exceptional friendliness and..
Tadcaster Medical Centre
Margaret W.
I felt let down by the current online consultation process required to access GP appointments. I have dealt with mental health challenges over an extended period. When I recently sought assistance..
Tadcaster Medical Centre
June g.
I wanted to express my gratitude to the staff members who assisted me today with an urgent prescription request. They provided excellent service with a friendly demeanor and were genuinely helpful..
Tadcaster Medical Centre
Shaun B.
Compared to what I hear from friends and colleagues about their local medical practices, this surgery stands out positively - my spouse and I have consistently found it straightforward to arrange..
Tadcaster Medical Centre
Susannah M.
The reception staff at this practice can come across as unwelcoming, and the clinical team often seem rushed during appointments. There's a sense that patients are being hurried through..
Tadcaster Medical Centre
Jamie T.
The reception team consistently provided disappointing service, often speaking in a condescending tone that suggested a sense of superiority over patients and clinical staff alike. An internal..
Tadcaster Medical Centre
jwaggi j.
Excellent assistance and healthcare team, demonstrating great compassion and understanding. Consistently prompt in their responses. No issues to report across many years of attendance.
Tadcaster Medical Centre
Sarah R.
What an amazing service! It shouldn't be a lottery about how good your healthcare providers are! I feel so privileged to have my medical centre as my practice. Every clinician and the administrative..
Tadcaster Medical Centre
catherine p.
If you're registered at this practice, you should appreciate how fortunate you are! I was a patient here for several years and found the team to be excellent, efficient, courteous and professional...
Tadcaster Medical Centre
linda m.
The reception staff came across as unhelpful when I reached out during a difficult time. Rather than providing direct support, I was simply handed alternative contact numbers. When you're..
Tadcaster Medical Centre
Sab H.
The reception staff were not as helpful as I would have hoped.
Tadcaster Medical Centre
Susan L.
I attended the medical centre and was seen by a member of staff who was very helpful and friendly in addressing my concerns. I appreciated their approach and assistance.
Tadcaster Medical Centre
Missymuffet M.
A highly organised and securely managed immunisation centre that operated with excellent efficiency.
Tadcaster Medical Centre
Jeff B.
The entire team demonstrated professionalism and competence throughout my visit.
Tadcaster Medical Centre
craig s.
This is the second occasion I've submitted a prescription request via email and it hasn't been processed. The receptionist informed me it takes 48 hours to complete, which means I'll be without my..
Tadcaster Medical Centre
Peter G.
The process for obtaining a non-urgent appointment to speak with a GP is deeply frustrating. I contacted the practice at 1420 and asked about arranging a non-urgent callback. The response from..
Tadcaster Medical Centre
Brett W.