A

Anonymouse 17 hours ago

Rating

Average

  • Appointment

    Bad
  • Reception

    Bad
  • Cleanliness

    Excellent
  • Care

    Excellent
  • Respect

    Bad
  • Seen On Time

    Excellent

Receptionist was very unprofessional

I approached the desk only to be greeted by a member of the team coached back in his chair chewing gum. He was being tutored by a lady who I presumed was experienced in taking patients appointment. I asked if I could see a doctor to discuss my recent blood results as one of them worried me, hence the need to discuss the issue further. The new recruit informed me that all my results were fine. You can understand that I was very uneasy accepting his advice and total lack of knowledge on the subject. (hence why I wanted to discuss them with my doctor) in any organisation if you are a front facing member of staff first impressions are vital I am sorry to say that in this instance both members of the team failed

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