St. Johns Group Practice

The service provided was extremely disappointing, with significant difficulties in obtaining appointments and lengthy waiting times just to reach someone on the phone. When contact was finally made,..

I found the experience at this practice to be deeply frustrating. I attend regularly due to ongoing health concerns, and over the past three years I have struggled to receive clear answers or..

As someone with a background in caregiving and having relocated to the area, my experience has been disappointing. The practice's main engagement seemed limited to sending routine health messages...

I would advise against registering at this practice. I have attended on multiple occasions with a family member who had a health concern, and the treatment provided was limited. I felt that the care..

It is extremely difficult to obtain appointments with medical professionals at this practice. Several months ago, I was informed that I would receive correspondence regarding an imaging scan in the..

Difficult consultation experience with healthcare provider I found the appointment to be challenging due to the communication style encountered. The healthcare professional seemed resistant to..

This has been the poorest GP practice experience I've had. I'm planning to switch to a different practice, even if it means travelling further. The appointment availability is severely limited..

I cannot speak highly enough of this practice and the team members who work there.

Terrible service, feels outdated. I've been attempting to secure an appointment for several weeks, which was postponed during the pandemic. Now that I've finally gotten through, I'm told I must call..

After consistently struggling to secure an appointment through any available method, I recently switched to a nearby practice and was able to book an appointment immediately. Making the change to a..

I have been a patient at this practice for several months now and have found nothing to criticise. The team has been attentive and proactive throughout my time here. Switching to this surgery was..

I have found this to be the most disappointing surgery I have experienced. Attempting to call at opening time resulted in prolonged waiting periods of over 30 minutes just to reach someone. Once..

I've had a positive experience so far. The team has been pleasant and welcoming.

I have been struggling to secure an appointment with my GP for close to a year. During this time, I have experienced various health concerns and considerable discomfort, which I have had to manage..

I have been registered with this practice for five years since relocating to the area. The experience has been inconsistent, with appointment availability and clinician quality varying considerably...

This GP practice has been extremely disappointing. Obtaining an appointment is incredibly difficult and seems nearly impossible. The staff do not appear to listen to concerns when raised. This is..

This practice has been disappointing in my experience. Appointments are difficult to obtain, and there is a tendency to redirect patients to the pharmacy for medication rather than providing direct..

It is extremely difficult to obtain an appointment due to persistent phone line issues, with the line frequently being busy or disconnecting. Considerable effort was required to successfully reach..

Extended wait times before your appointment

Yes, it can be quite difficult to get an appointment sometimes, but on this occasion a clinician called me and said they needed to see me. This was during the pandemic, and I found out later I had a..