St Pauls Medical Centre

If I could give a lower rating, I would. I have been attempting to secure an appointment over the past several days, but the phone lines appear to be consistently unmanned. On the last couple of..

The online consultation system is not effective and booking an appointment proves to be challenging. The overall experience has been disappointing.

It's a medical practice so whether you experience delays depends on which clinician is available at the time, which is simply part of how these services operate.

The practice is well organised, though accessing the location can be challenging due to its city centre position and limited parking availability.

The reception staff demonstrated a welcoming and supportive approach during my visit.

Unable to reach the practice by phone this morning after multiple attempts. When I finally got through, I was simply told to call back later. Found this response frustrating and unhelpful.

If I were anyone else, I would not consider registering with this practice. The process for obtaining an appointment to see a doctor feels inadequate. I have been attempting to secure a consultation..

The reception team members are consistently helpful, both in person and over the phone. The doctor provides excellent care and it is unfortunate that they now work reduced hours. The nurse..

Getting an initial appointment can be challenging as you need to call at 8am and compete with many others trying to secure a slot. However, the practice does offer an online consultation service..

Excellent practice, from the reception team through to the clinical staff. Operating under pressure like many others, but everyone demonstrates a fantastic approach to their work.

Unhelpful when contacting by telephone, however the in-person service was satisfactory and the clinical staff were approachable.

Attended an appointment with my young infant and requested an examination of the mouth area due to concerning appearance of the gums. The clinician did not perform a physical examination and..

I appreciate the welcoming and approachable nature of the team members I encountered.

I contacted the practice on multiple occasions requesting assistance with an online prescription signature. When I asked to speak with the prescription team, the response I received felt dismissive..

I have been attempting to arrange a medication review with a healthcare professional, but I am finding it challenging to access contact information as services appear to have limited availability...

The practice is contemporary and well-maintained, with a welcoming atmosphere.

Really excellent service with a very friendly approach.

It's a GP practice that fulfils its intended purpose. Having additional telephone staff would be beneficial, as the previous system of queue position announcements was helpful for managing..

The clinical team at this practice has made an enormously positive difference to my health and wellbeing. I couldn't speak more highly of the service provided. The reception staff were also..

This practice did not meet my expectations.