Spinney Brook Medical Centre
Caroline C. 3 years ago • From Google
Excellent
Receptionist went the extra mile for us
The reception staff member was extremely helpful and successfully arranged for my husband to be seen ahead of schedule by a clinician due to particular health concerns. The healthcare professional we saw was excellent and provided wonderful care. Although the initial examination room wasn't ideal for our circumstances, we were promptly moved to an alternative space where both staff members assisted us thoroughly and created a comfortable, supportive atmosphere. I have consistently had positive experiences at this practice throughout my time as a patient. The team has regularly exceeded expectations in addressing my healthcare needs, and the reception team has always been friendly and accommodating.
Excellent experience overall. I called in the afternoon and was able to secure an appointment within a couple of hours on the same day. The receptionist demonstrated genuine kindness and provided..
Spinney Brook Medical Centre
Dayan S.
I made an appointment request more than a month prior without receiving a response. Following a fortnight of attempting to contact the practice by telephone, I was eventually offered an appointment..
Spinney Brook Medical Centre
Geoff E.
Spinney Brook Medical Centre is an excellent practice. My family and I have consistently experienced high-quality healthcare and have always felt that appointments were unhurried and thorough. I am..
Spinney Brook Medical Centre
Tom B.
Having attended several different medical practices throughout my time in various locations, I can confidently say this one stands out as the best experience I've had. The reception team..
Spinney Brook Medical Centre
Google U.
I was disappointed when the practice declined to see my young child with additional support requirements. I found the interaction with the management staff to be unprofessional, as I felt they were..
Spinney Brook Medical Centre
Jonathan H.
This practice provides excellent care. I have consistently been attended to without unnecessary delays during each of my visits.
Spinney Brook Medical Centre
Tayla C.
Incredibly unhelpful experience overall. When I found myself without my medication, the practice was unable to assist. (I acknowledge this was my responsibility) However, the pharmacy staff..
Spinney Brook Medical Centre
Derek R.
I have been attending this practice for three years and have consistently experienced the team to be welcoming and supportive. During my recent visit, the entire process from arrival to departure..
Spinney Brook Medical Centre
Dex T.
It would be helpful if the practice were more responsive to telephone inquiries.
Spinney Brook Medical Centre
Chloe P.
Excellent healthcare professionals who have provided outstanding care for myself and my children over an extended period. The service has been consistently brilliant throughout my time as a patient...
Spinney Brook Medical Centre
rdfctyler r.
The experience at this practice was deeply disappointing. I would recommend looking elsewhere for care. The front desk staff appeared indifferent to patient concerns, and the clinical staff seemed..
Spinney Brook Medical Centre
Laura L.
While booking appointments can be challenging, urgent cases are accommodated relatively quickly, though you may need to accept whatever slot becomes available when time is of the essence. Upon..
Spinney Brook Medical Centre
Dawn B.
The team at this practice has been wonderfully supportive and caring in assisting with my father's healthcare needs. The clinical staff have provided excellent service throughout, and I would..
Spinney Brook Medical Centre
Wayne B.
This is an updated review, as my initial feedback wasn't particularly positive, though I've noticed a significant improvement over the past year or so. Please continue with this progress😁
Spinney Brook Medical Centre
John B.
The reception team could be more accommodating. I was instructed by a clinician to submit some health readings and the receptionist declined to accept them via telephone, did not provide a fax..
Spinney Brook Medical Centre
Andreanewman52 N.
Required an appointment for my child who needed to be seen urgently. Called the practice and was able to secure a slot within a few hours. The staff member who assisted with the booking was very..
Spinney Brook Medical Centre
Chris B.
Excellent medical practice. Consistently helpful, courteous and professional throughout. The front desk team are outstanding.
Spinney Brook Medical Centre
Markymark S.
The practice and all the female staff members have been wonderful and kind to me.
Spinney Brook Medical Centre
Thomas B.
My spouse and I have been patients at this practice for more than two decades. We attend the local surgery. I tend to require the practice's services fairly regularly, and we both feel fortunate to..
Spinney Brook Medical Centre
Synergyx96 S.
The clinical staff at this practice are genuinely excellent and provide wonderful support. Unfortunately, the same level of service cannot be extended to the reception team, whose demeanor has been..
Spinney Brook Medical Centre
Fiona Y.