Duke Street Surgery

This practice has not met my expectations. I found the previous location more welcoming and would prefer to return to that environment.

I have been consistently satisfied with the care provided over more than a decade, during which the team has regularly demonstrated exceptional commitment and support. I was so impressed with the..

This practice has become quite disappointing. I experienced a lengthy wait and felt rushed during my appointment, which was cut short. I would rate this lower if the system allowed, as the overall..

The practice demonstrates adequate ethical standards overall. There have been challenges in obtaining prescribed treatments. The approach to care tends to be standardised rather than..

Absolutely wonderful, helpful team members throughout. Many thanks

Excellent care provided by the entire team at the practice.

I have been a patient at this surgery for nearly 12 years and have always been satisfied until recently. After I relocated, the surgery began contacting me via text message requesting confirmation..

I have attempted several times to secure a GP appointment starting from early morning, but on each occasion I have been informed that there are no available slots. This situation is incredibly..

Only giving it 1 star. Struggled to secure an appointment with a significant wait time ahead. Visited a pharmacy who indicated a medical consultation was necessary. Called at the earliest..

I felt dismissed when I sought assistance regarding a particular benefit application matter.

It is challenging to provide feedback when securing an appointment proves so difficult. My previous GP practice, which was of excellent quality, unfortunately ceased operations following..

I have been a patient at this practice for a few years and have generally had positive experiences. The clinician I usually see is wonderful—genuinely caring and attentive to my needs. My baby's..

I've always felt that the staff seemed disinterested and keen to move through appointments quickly rather than taking time with patients.

People say this place has declined, but that is not true because they were never particularly strong to begin with. I recall this place with mixed feelings due to a healthcare experience that caused..

I have struggled to secure appointments at this practice. The clinical staff appear to work remotely most of the time and are seldom present at the surgery itself. There have been recurring issues..

I have found this practice to be extremely unhelpful. I manage ongoing health conditions and depend on regular medication to maintain my wellbeing. Despite consistently requesting my prescriptions..

Getting an appointment is extremely challenging given the limited window available during weekday mornings. Calling at any time outside of the exact opening hour means missing out on availability,..

Absolutely terrible experience with the medical staff who seem unwilling to address any concerns whatsoever. I wish the previous surgery location was still operating as it was far superior. I'm..

The practice has deteriorated significantly since a key clinician departed. I find the overall standard quite concerning and only attend when absolutely necessary, as I lack confidence in entrusting..

This practice used to excel at appointment availability, with slots typically offered within seven days, but the current first-come-first-served approach has made securing basic care more..